What characterizes complex or wicked problems?
- Various actors with diverging or conflicting interests and perceptions
- There is no way to test if solutions work or not
- Problems are connected to / embedded in other problems
- Untamable
- Each solution generates unintended consequences (positive as well as negative)
E.g.: Environmental policies
- Many different actors: environmental organizations, businesses, individuals
- Vertical or horizontal problem? Which policy domains are affected?
E.g.: Multiple problem families (Joosse, Teisman, Verschoor & Van Buren, 2019)
- Family-units in which different members of a family have different issues
- “Many hands are not making things lighter”
- Each individual has their own professional help, however, these outside
professionals should interact too, in order to solve the entire problem
- Analytic approach rather than a compartalized approach
Networks
- Networks are a tool to deal with complex policy problems that cannot be solved by
one actor alone
- Networks have relatively high interdependencies between actors
- Interdependencies cause strategic complexity and unpredictable course of
interactions
- Networks have complex interaction because each of the actors is autonomous and
have its own perception of problems, solutions and strategies
- Network interactions show some durability over time
Networks - Key Definitions
- Network: various (mutually dependent) actors involved in dealing with (wicked)
public problems and complex public services
- Network governance: the set of conscious steering attempts or strategies of actors
within governance networks aimed at influencing interaction processes and/or the
characteristics of these networks
- Network management: all the deliberate facilities aimed at facilitating and guiding
the interactions and/or changing the features of the network with the intent to further
the collaboration within the network process
Wicked problems are complex (not complicated!)
- Substantive complexity: actors with different perceptions of problems, solutions,
the status of information and (scientific) knowledge
- Strategic complexity: many interacting actors with conflicting interests and
strategies
- Institutional complexity: actors from diverging institutional backgrounds, and
presence of rules, protocols, norms, etc.
,Interdependencies and resources
- In networks, actors are interdependent on each other, because different actors have
different resources
- Financial resources
- Production resources
- Knowledge
- Legitimacy
- Competencies
Importance and replaceability
- The importance of a resource, combined with the replaceability of this resource
defines the dependency on this resource (and its provider!)
- High dependency: high importance, low replaceability
- Low dependency: low importance, high replaceability
- Moderate dependency: either high importance and high replaceability OR
low importance and low replaceability
Crucial actors
- Crucial actors are those actors that posses important resources that are hard to
replace
- There is a high dependency on crucial actors
Power
- Realization power: the power to make things happen by investing resources
- Blocking power (veto power): the power to block things by not investing (or
withdrawing) resources or by investing resources to block solutions
The need for governance
- Due to interdependencies, dealing with wicked problems requires interactions
between actors
- But these interactions will not easily lead to satisfactory outcomes →
governance is needed
Lecture 2 - Networks & Governance
K&K: Ch. 1
Three models of public problem solving and public service delivery
- Traditional Public Administration
- New Public Management
- Network Governance
Traditional Public Administration
- Hierarchical steering
- Bureaucracy
- Command & Control
- Rational decision-making
- Expert input
, - Specialization and public service motivation
- Equality, legitimacy and legality
- Often seen in policy-making, governmental tasks
Steering as intellectual design
- Policy-making as a linear process→ the policy cycle:
- Agenda-setting
- Goal formulation
- Generation of alternatives
- Decision-making
- Implementation
- Evaluation
- And repeat…
Problems with the Traditional Public Administration model
- Limited resources
- Money
- Knowledge
- Time
- Uniformity
- Imposing decisions invoke resistance
- High implementation and monitoring costs
- Government as a multi-headed beast
New Public Management
- A response to issues of Traditional Public Administration
- Running the government as a business
- Steering, not rowing
- Arm’s length relationships
- Market mechanisms: privatization, competition, contracting
- Performance steering
- Principal-agent relationships
Problems with the New Public Management model
- Pressure to specify desired outcomes in advance
- Moral hazard (when interests do not align)
- Rigidity of contracts in changing circumstances
- Control reflex, conflicts, low trust
- Difference between private and public values
- Citizen as a consumer/customer
Network Governance model
- Multi-actor settings: networks and a multiplicity of decisions
- Who is steering and who is rowing?
- Partnership, collaboration and trust as ideals
- (Co-)creating public value
- Wicked problems require intensive interaction. This is hard: facilitation and guidance
is needed
Voordelen van het kopen van samenvattingen bij Stuvia op een rij:
Verzekerd van kwaliteit door reviews
Stuvia-klanten hebben meer dan 700.000 samenvattingen beoordeeld. Zo weet je zeker dat je de beste documenten koopt!
Snel en makkelijk kopen
Je betaalt supersnel en eenmalig met iDeal, creditcard of Stuvia-tegoed voor de samenvatting. Zonder lidmaatschap.
Focus op de essentie
Samenvattingen worden geschreven voor en door anderen. Daarom zijn de samenvattingen altijd betrouwbaar en actueel. Zo kom je snel tot de kern!
Veelgestelde vragen
Wat krijg ik als ik dit document koop?
Je krijgt een PDF, die direct beschikbaar is na je aankoop. Het gekochte document is altijd, overal en oneindig toegankelijk via je profiel.
Tevredenheidsgarantie: hoe werkt dat?
Onze tevredenheidsgarantie zorgt ervoor dat je altijd een studiedocument vindt dat goed bij je past. Je vult een formulier in en onze klantenservice regelt de rest.
Van wie koop ik deze samenvatting?
Stuvia is een marktplaats, je koop dit document dus niet van ons, maar van verkoper anna47. Stuvia faciliteert de betaling aan de verkoper.
Zit ik meteen vast aan een abonnement?
Nee, je koopt alleen deze samenvatting voor €8,49. Je zit daarna nergens aan vast.