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How does organizational strategy determine information systems structure? - Answer
The organizational strategy of a company is when the company examines the structure
of their company in order to fit competitively into their industry. Competitive strategy
determines value chains, which determines business processes. Business processes
determine design of the information systems
What five forces determine industry structure? - Answer • Bargaining power of
customers
• Threat of substitution
• Bargaining power of suppliers
• Threat of new entrant
• Rivalry
Competitive Strategy - Answer • The strategy a company chooses to use to compete
within the industry:
o Industry-wide low cost
o Focus low cost
o Industry-wide Differentiation
o Focus Differentiation
Value Chain - Answer A network of value creating activities
Primary Activities - Answer receiving raw materials and turning them into a finished
product, marketing that product, and servicing customers- directly helping company
o Marketing and sales
, o In-bound logistics
o Operations
o Out-bound logistics
o Service
Support activities - Answer contribute indirectly to the production, sale, and service;
Human resources, training, compensation
How do value chains determine business processes and information systems? - Answer
Business processes support value chains. Value chains are created to help the business
processes run most efficiently so they are directly dependent on each other. Value
chains can be the same for multiple companies but their difference lies within
competitive strategies.
How do information systems provide competitive advantages? - Answer Via products
(product implementation): creating new products and services, enhancing existing
products, and differentiating products from competitors, all of which use information
technology
Via Business processes (process implementation):
o Lock in customers, making it difficult to switch to another product (High switching
costs: easier to fix car then buy a different one)
o Lock in suppliers: making it difficult to switch to another company aka making it very
easy to work with
o Creating entry barriers: make it difficult for new entrants
o Establishing alliances: promotes product awareness
o Reducing costs: increases profitability