WGU C235 (C235)

360 Degree Review Receiving feedback from all those affected by the work of a particular individual, including customers, suppliers, bosses, subordinates, peers, and others. 4 Cs Communication skills, collaboration skills, cognitive skills, and consulting skills. ABC Rule A way in which to deliver both positive and negative feedback that is nonaccusatory and non-inflammatory ("When you do A, then I feel B, and the organizational consequences are C"). ADDIE Model A common framework for tra...

Analyze how training and development is strategically important to an organization. The basic aim of training and development programs is to help the organization achieve its mission and goals by improving individual and ultimately, organizational performance. Differentiate between training and development - Training is generally regarded as an organization's planned effort to facilitate employees' learning of job-related knowledge, skills, and competencies for the current job. - Develop...

Human Capital The knowledge, competency, and motivation that resides in the HR of an organization Buy or Build Decisions The decision orgs face relating to investments in selecting new employees vs. investments in training and development of current HR Human Resource Management (HRM) The entire set of activities used by an organization to align its human capitla with organizational objectives and strategies Orientation First training program a new employee encounters, designed to clarify ...

Aligns human capital with organizational objectives and strategies: a. Company mission statement b. Human Resource Management c. Upper-level management d. Training and Development b. Human Resource Management Tactic knowledge, education, and experience are all examples of: a. Intellectual capital b. Organizational capability c. Human capital d. Social capital c. Human capital Sustainable competitive advantage is built upon: a. Organizational commitment b. Intangible resources c. Bus...

Aligns human capital with organizational objectives and strategies: a. Company mission statement b. Human Resource Management c. Upper-level management d. Training and Development b. Human Resource Management Tactic knowledge, education, and experience are all examples of: a. Intellectual capital b. Organizational capability c. Human capital d. Social capital c. Human capital Sustainable competitive advantage is built upon: a. Organizational commitment b. Intangible resources c. Bus...