Study guides, Class notes & Summaries

Organizational Behaviour Questions & Answers Affirmative action - ANSWER: Refers to the policies and practices that aim to increase the representation of marginalized groups All channel network + Example - ANSWER: Permits group members to actively communicate with one another (self-managed teams, without a leadership role) Apologies (Impression management) - ANSWER: Admitting responsibility for an undesirable event and simultaneously seeking a pardon Arbitration - ANSWER: A third party ha...

Organizational Behaviour Questions & Answer Accommodating style - ANSWER: Represents behavior that is cooperative but not assertive; Accommodations may represent an unselfish act, a long- term strategy to encourage cooperation by others or a submission to the wishes of others Achievement - ANSWER: values such as assertiveness, acquiring money and goods, and competition prevail (US, Japan, Mexico) Adjourning - ANSWER: Termination of task - if the group had a limited life (like a project gr...

Organizational Behaviour Chapter 1 Questions & Answers _____ studies people in relation to their social environment or culture. - ANSWER: Sociology ______ refers to what people do in an organization and how they perform. - ANSWER: Behaviour ______ seeks to measure, explain, and sometimes change the behaviour of humans and other animals. - ANSWER: Psychology _______ has contributed to organizational behaviour at the macro level, such as understanding group processes and organization. - ANS...

Organizational Behaviour Questions & Answers ___ is whether something will predict performance at work - ANSWER: Validity -Gender differences - ANSWER: Main distinction of gender is absenteeism. Women are more likely to be absent because they are more likely to have children and be absent because of such. . I once met "Joe Pitt," a Pitt employee who didn't say "goodbye" or "later", but rather ended all of his conversations with "hail to Pitt." An employee who identifies with and i...

Organizational Behaviour Exam Questions & Answers A-B-Cs of behaviour modification - ANSWER: A theory that explains employee behaviour in terms of antecedents conditions and consequences of that behaviour. Antecedents: What happens before behaviour. Example Phone makes a distinctive sound. Behaviour: What a person says or does. Example You check phone for new message. Consequences: What happens after behaviour. Example New message has useful information. Achievement-Nurturing - ANSWER: A c...

Organizational Behaviour Questions & Answers ability - ANSWER: an individual's capacity to perform the various tasks in a job affective commitment - ANSWER: an emotional attachment to an organization and a belief in its values affective component - ANSWER: the emotional or feeling segment of an attitude Agreebleness - ANSWER: A personality dimension that describes someone who is good natured, cooperative, and trusting. anchoring bias - ANSWER: a tendency to fixate on initial information,...

Organizational behaviour Questions & Answers - Selective perception (communication barrier) - ANSWER: *Communication barrier*: The tendency to process messages based on personal interests, experiences, and attitudes (De)centralization of authority - ANSWER: The practice in large companies of establishing autonomous divisions whose heads are entirely responsible for what happens in the division. A group goes through 5 separate stages in its lifetime: - ANSWER: 1.) Forming 2.) Storming 3.) ...

Organizational behaviour Questions & Answers 1/8th rule - only 12% of organizations will actually do what is required to increase profits by putting people first 2 primary OB outcomes - Job performance and organizational commitment 2 step approach to relating - mindfulness, balancing advocacy and inquiry 2 types of self-fulfilling prophecies - pygmalion, golem 3 relationships of expectancy theory - effort-performance relationship, performance-reward relationship, rewards-personal goals re...

Organizational Behaviour Terms Questions & Answers _____ occurs when individuals express feelings upon encountering others who exhibit values similar to their own. - ANSWER: Value congruence ______ is the ability to understand our emotions and their impact on our work and on others. - ANSWER: Self awareness _______ is classified as a process theory - ANSWER: Equity theory _______ reflect a person's beliefs about the meAnswer to achieve desired ends - ANSWER: Instrumental ________ descr...

Organizational Behaviour Questions & Answers 360 Degree Feedback - ANSWER: Gathering feedback from multiple levels of the organization. Ability - ANSWER: What a person is capable of. Alderfer's GRE Model - ANSWER: Growth, Relatedness, Existence model of needs. Alternative Development, Evaluation, and Choice - ANSWER: Maximization, Anchoring Effect, Satisficing. Attitudes - ANSWER: Stable evaluative tendencies towards objects, situations, or people. Attribution - ANSWER: Assigning meaning...