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Updated- NRF Certification Test *Q&A* (100% Correct) 2025/2026 |VERIFIED|

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Updated- NRF Certification Test *Q&A* (100% Correct) 2025/2026 |VERIFIED| brick-and-mortar What is the main characteristic of brick-and-mortar stores? The presence of a physical storefront and face-to-face customer experiences. closeout stores Which type of retailer specializes in selling branded merchandise at a reduced cost? Off-price stores offering brand-name items at a discount from the manufacturer’s price. commercial cue What type of advertising message influences purc...

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NRF Customer Service Exam Question and Answers [100% Correct] 2025 Latest Release

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NRF Customer Service Exam Question and Answers [100% Correct] 2025 Latest Release What is the primary goal of customer service? A. To make sales B. To ensure customer satisfaction C. To promote products D. To minimize interaction with customers Which of the following demonstrates active listening? A. Interrupting the customer to suggest solutions B. Paraphrasing the customer's concerns for clarification C. Multitasking while the customer speaks D. Assuming you understand...

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Mastering NRF Customer Service Certification- *Q&A* (100% Correct) 2025/2026 |VERIFIED|

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Mastering NRF Customer Service Certification- *Q&A* (100% Correct) 2025/2026 |VERIFIED| A good reason to initiate a discussion with a customer is to: A. Showcase your expertise. B. Determine their budget. C. Understand their preferences and needs. D. Offer them a discount. What is one valid reason to follow up with a customer? A. To upsell them additional products. B. To get feedback on store layout. C. To notify them about an item they inquired about earlier. D. To remin...

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Customer Service & Sales Fundamentals By NRF Mock Exam Question and Answers [100% Correct] 2025/2026

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Customer Service & Sales Fundamentals By NRF Mock Exam Question and Answers [100% Correct] 2025/2026 Question: What is the importance of effective communication in customer service? Effective communication in customer service ensures that the customer’s needs and concerns are understood clearly and addressed promptly. It builds trust, enhances the customer’s experience, and helps to prevent misunderstandings. Good communication also allows employees to provide accurat...

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Doula Training Certification Exam *Q&A* (100% Correct) 2025/2026 |VERIFIED|

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Doula Training Certification Exam *Q&A* (100% Correct) 2025/2026 |VERIFIED| CPR refers to what principle for supporting a mother during labor? Comfort, Praise, and Reassure How can you provide comfort to a laboring mother? 1.) Gently massage hands and feet 2.) Speak softly 3.) Help the mother change positions What are examples of providing praise during labor? 1.) You’re doing a great job 2.) I’m so proud of you 3.) That’s it, you’ve got it 4.) They are getting st...

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Doula Certification Mock Exam *Q&A* (100% Correct) 2025/2026 |VERIFIED|

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Doula Certification Mock Exam *Q&A* (100% Correct) 2025/2026 |VERIFIED| 1. What is the primary role of a doula during childbirth? A. Provide emotional and physical support B. Perform medical procedures C. Make decisions for the birthing person D. Administer medication 2. Which of the following is NOT typically included in a doula's scope of practice? A. Emotional support B. Advocacy for client preferences C. Providing a medical diagnosis D. Physical comfor...

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Doula Certification ExpertRating | 100% Correct Answers | Verified | Latest 2025 Version

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Doula Certification ExpertRating | 100% Correct Answers | Verified | Latest 2025 Version What is the primary role of a doula during labor and delivery? A doula provides continuous emotional, physical, and informational support to the mother before, during, and shortly after childbirth. Their role is to help the mother feel empowered, supported, and informed during the birthing process. How does a doula assist with pain management during labor? A doula can assi...

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Updated- Dental Assisting - Oral & Maxillofacial Surgery FINAL EXAM Question and Answers [100% Correct] 2025 Latest Release!

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Updated- Dental Assisting - Oral & Maxillofacial Surgery FINAL EXAM Question and Answers [100% Correct] 2025 Latest Release! What is the primary function of the oral and maxillofacial surgeon during a surgical procedure? To perform surgical procedures on the mouth, jaws, and facial structures. How should a dental assistant prepare a sterile field for oral surgery? By setting up sterile drapes, instruments, and supplies to maintain aseptic conditions. What is the purpose of using ...

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Ultimate Dental Assistant Terminology Test Elaboration: Accredited Question and Answers [Professional Revised Study] 2025/2026

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Ultimate Dental Assistant Terminology Test Elaboration: Accredited Question and Answers [Professional Revised Study] 2025/2026 What is the term for the upper jawbone? Maxilla What is the dental term for a cavity? Caries What is the medical term for inflammation of the gums? Gingivitis What does the term "occlusion" refer to in dentistry? The alignment and contact of teeth when the jaws close What is the process of removing tartar deposits from teeth ...

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Texas Administrative Code - Dental Assistants *Q&A* (100% Correct) 2025/2026 |VERIFIED|

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Texas Administrative Code - Dental Assistants *Q&A* (100% Correct) 2025/2026 |VERIFIED| What is the Texas Administrative Code (TAC) Title that governs dental assistants? Title 22, Part 5, Chapter 108 Under the Texas Administrative Code, which entity is responsible for regulating dental assistants? The Texas State Board of Dental Examiners (TSBDE) In Texas, what is the minimum age requirement for someone to become a licensed dental assistant? 18 years old Which of the foll...

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