WGU C720
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WGU C720 Complete OA Prep Guide. Updated 2023/2024. Verified. 
 
 
Inputs - -People, capital, material, money 
 
Outputs - -Services and goods 
 
Sustainability - -Defined broadly in operations and supply chain management as the ethical issues an organization faces to balance financial performance while maintaining social responsibility standards and a responsible environmental profile. 
 
VIRAL - -Acronym - A framework for competitive advantage. 
 
Viral, Inimitable, Rare, Aptitude, Lifespan....
Operations and Supply Chain Management –WGU C720 OA Prep Guide. Latest Version, verified. 
 
 
Output - -represent the final good or service that is produced for the consumer. 
are worth more to the consumer than the total cost of the inputs. 
 
Inputs - -People 
Capital 
Material 
Energy 
 
Outputs - -Services 
Goods 
 
Ethics - -a sense of what is right and wrong that guide behavior. 
 
Unethical Business Practices - -Anything related to fraud, wrong doing, dishonesty, etc., even if it is ...
WGU C720 Pre-Test Questions and answers, 100% Accurate, Verified. 
 
 
A company makes rulers that are designed to be 20 cm in length with allowance ±0.1 cm. 
 
If the actual length of a ruler is 20.2 cm, which factor will the company use to judge the quality of the length of the rulers? 
 
Performance 
Features 
Conformance 
Serviceability 
Aesthetics - -Conformance 
 
Which aspect of quality is demonstrated by a vehicle that has a useful life of 165,000 miles? 
 
Performance 
Reliabilit...
WGU Operations and Supply Chain Management - C720 Comprehensive Study Guide. Rated A+ 
 
Teamwork - -Teamwork in operations benefit the customer when coordinated decisions within an organization produce high quality products that customers value. Teamwork can help make improvements to products. To remain competitive in the global marketplace, teamwork should be utilized to help solve quality and productivity problems. 
 
Product and process design - -Product and process design are crucial and re...
WGU C720 Operations and Supply Chain Management, questions & Answers, rated A+ 
 
 
Operations Management - -The multidisciplinary science that organizations use to acquire inputs (people, capital, material, or energy and transform them into outputs (products and/or services) that ultimately provide value to the end customer 
 
Biggest difference between Service Providers and Goods Producers - -A good is tangible and a service is not 
 
Resources - -People, Capital, and Materials 
 
Product Desi...