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Human Relations Movement (Part - 2) £5.49
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Lecture notes

Human Relations Movement (Part - 2)

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This document forms a major chunk of the explanation of the Human Relations Movement. Explains important theories that developed the movement like Herzberg's Two Factor Theory, System 1 & 2, Theory X & Y.

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  • December 6, 2015
  • 2
  • 2014/2015
  • Lecture notes
  • Unknown
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Human Relations Movement


Herzberg's two-factor theory explains a very vital point.
He made a distinction between the 'motivators' and 'hygiene
factors'. According to Hertzberg, challenging work, recognition
and personal growth offer intrinsic and positive satisfaction. He
further says that there are a few factors that do not motivate
but rather dissatisfies an employee in its absence. These are
job security, salary, good pay etc. Such policies were promoted
by ‘Taylorism’ and form a very basic structure for satisfaction.
McGregor, Maslow's student also depicted the same belief. He
divided the people into 2 groups- Theory X and Theory Y.
‘Theory X’ are the people who would stay away from work and
considered job security as their utmost priority. This type of
people was happy being dealt with Taylorism. ‘Theory Y’ was
people who were goal driven and naturally ambitious. These
people could be motivated only by being given responsibility,
recognition etc. These were happy with Human Resource
Science.

Another author, Likert, developed a four-system model to
describe relationships in an industrial setting. System 1 and
2 explained managers who used punishment and fear, threat
etc. to make employees work.




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