This could lead on to P2 where learners should describe the requirements for a
healthy and safe workplace as applied to a selected industry, which may be seen as a
positive way of referring to a risk assessment.
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USE SENSIBLE.
Understand my customers
It is important that you understand your target customers. As I
am primarily selling men's clothes it is important that I
understand them. For example their spending habits what
reaches them, what makes them tick, what they truly need out
of your product.
Make a connection
A primary goal of new businesses is to understanding the
connections between the customer's lifestyle and spending
characteristics and why they choose one product over another.
By using this knowledge I can develop my products in order to
get a competitive advantage.
Raising awareness of the brand/ products.
Once you know and understand how to meet your customers’
needs you will need to use the right channels to communicate.
For example, using bus stops as you know a lot of youth are still
using public transport.
Other objectives include:
In store layout
Customer satisfaction
Customer profiling
Shopper behaviour and perceptions
Similar businesses in my area include:
Colours
Urban junction
G-star ‘men's wear’
House of Fraser
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