Exam (elaborations)
BRMP TEST QUESTIONS WITH 100% CORRECT ANSWERS(VERIFIED FOR ACCURACY)
- Module
- BRMP
- Institution
- Oxford University (OX)
BRMP TEST QUESTIONS WITH 100% CORRECT ANSWERS(VERIFIED FOR ACCURACY)
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BRMP TEST QUESTIONS WITH 100%CORRECT ANSWERS(VERIFIED FOR
ACCURACY)
House of BRM - 4 pillars (core disciplines) - answer 1. Demand shaping
2. Exploring
3. Servicing
4. Value harvesting
House of BRM - Roof - answer Clarity of the BRM role in context of provider STRATEGY and
OPERATING MODEL
BRM Competencies (6) - answer 1) Strategic Partnering
2) Business IQ
3) Portfolio Management
4) Provider Domain
5) Powerful Communication
6) Business Transition Management
Typical BRM role - answer -sits at intersection of service provider and business partner
-stimulates surfaces and shapes business demand for maximum value
-member of both Provider and business mgmt teams
Business Relationship Manager - Definitions - answer -stimulate, surface and shape business
demand for a provider's products and services and ensure that the potential business value
from those products and services is captured, optimized and communicate
- Role - connector and translator
, -Discipline and organizational capability - set of competencies and processes that foster
productive, value producing relationships between Provider and the business units they serve
3 BRM Metaphors - answer 1) Navigator - facilitate business-Provider convergence
2) Connector - facilitate connections and mobilize projects and programs
3) Orchestrator - orchestrate Capabilities to seize value from provider services
High Level Capability Model (3) - answer 1) Demand Governance Capabilities
2) Value Chain Capabilities
3) Enabling Capabilities
Business-Provider Maturity Model - answer - Tool for calibrating business demand maturity,
provider supply maturity, and the BRM role
- BRM role will be tactical when below mid two, role will be strategic above ~2.5
What is BRM responsibility for Value Optimization? (RACI) - answer Responsible
BRM Related Standards (3) - answer - ISO 20000
- ITIL Framework
- SFIA (Skills Framework for the Information Age)
Business Relationship Maturity Model - answer - Maturity of the business-Provider (IT)
relationship
- L1: Ad Hoc
- L2: Order Taker
- L3: Service Provider
- L4: Trusted Advisor
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