Exam (elaborations)
CPPS Review Course questions with 100% correct answers
- Module
- CPPS
- Institution
- Oxford University (OX)
CPPS Review Course questions with 100% correct answers
[Show more]
Content preview
CPPS Review Course questions with100% correct answers
A staff member discovered a medication with an incorrect label. The staff immediately notified
the pharmacist and the correct label was sent prior to medication administration. Then, the
staff completed an event report through the organization's reporting tool.
Which of the following actions should the unit manager take in response to this event?
A.) Document the incident in the employee's performance review.
B.) Investigate system failures and recognize the employee for reporting a near-miss event.
C.) Notify the director of pharmacy about the pharmacist's error.
D.) No action, since the incident did not cause patient harm. - answer B.) Investigate system
failures and recognize the employee for reporting a near-miss event.
You are educating clinical managers in your health care facility on how to identify appropriate
events for conducting a root cause analysis (RCA). Which event provides the BEST opportunity
for an RCA?
A.) A post-operative patient removes his own IV, causing a skin tear from the tape.
B.) A patient with no known allergies experiences an anaphylactic reaction to an antibiotic,
requiring transfer to ICU.
C.) The biopsy samples from a colonoscopy are never received by pathology after the
procedure.
D.) In the last four months, there have been three occurrences of depressed respirations related
to sedation in the same department. - answer C.) The biopsy samples from a colonoscopy are
never received by pathology after the procedure.
A hospital is using the AHRQ Hospital Survey on Patient Safety Culture. There were 80
employees who responded. Responses to the survey item that states "we have patient safety
problems in this unit" were as follows:
Strongly Agree: 16
,Agree: 32
Neither Agree nor Disagree: 12
Disagree: 17
Strongly Disagree: 3
A.) 75%
B.) 60%
C.) 25%
D.) 20% - answer C.) 25%The AHRQ Hospital Survey on Patient Safety Culture User Guide scoring
guidance says to use the "Strongly Agree/Agree" response sum, or, for negatively worded items
—such as this one—use the "Strongly Disagree/Disagree" sum.
In this example, 17+3 gives us the response sum (i.e., 20), which we divide by total number of
respondents (i.e., 80): 20/80 = 25%.
What is one example of a communication technique providers can use to improve
communication with patients?
A.) SBAR
B.) Teach-back
C.) CUSP
D.) Two-Challenge Rule - answer B.) Teach-back
The Impact of Organizational Change on Safety
What are the three steps to managing patient safety through organizational change?
A.) Monitor change, identify potential safety implications, and employ countermeasures to
mitigate any anticipated risks
B.) Employ countermeasures to mitigate any anticipated risks, monitor change
C.) Identify potential safety implications, employ countermeasures to mitigate any anticipated
risks, and monitor the change
,D.) None of the above - answer C.) Identify potential safety implications, employ
countermeasures to mitigate any anticipated risks, and monitor the change
What is the term which describes the belief that one will not be punished or humiliated for
speaking up with ideas, questions, concerns, or mistakes? - answer Psychological safety
A safety-supportive system of shared accountability in which: 1.) Healthcare institutions are
accountable for safe systems design and for encouraging safe choices of clinicians and staff
(clear expectations set the tone to create environment of mutual respect)
2.) Clinicians and staff are accountable for the quality of their choices (i.e. striving to make the
best possible choices as professionals) - answer Just Culture
At the conclusion of a surgical procedure at your hospital, the instrument count is incorrect. The
hospital policy does not stipulate that the surgeon must remain on the premises until an x-ray is
obtained to check for retained foreign objects. By the time the x-ray results come in to reveal
that there is, in fact, a retained instrument, the original surgeon has left the hospital to catch a
flight. Another surgeon is contacted to remove the retained instrument.
How should leadership respond to this event?
A.) Revise the hospital policy to make it clear that surgeons must stay in the operating room
(OR) until instrument count issues are resolved.
B.) Using an appropriate accountability system, counsel the surgeon about customary clinical
standards.
C.) Re-educate the OR nursing staff on keeping track of instruments on the sterile field.
D.) Create a process map of how instruments are managed during surgery, looking for latent
flaws. - answer B.) Using an appropriate accountability system, counsel the surgeon about
customary clinical standards.
This term reflects a group of individuals who understand the importance of self- and group-
regulation. - answer Professionalism
, The human resources department at your organization has asked your patient safety specialist
for recommendations on new policies to help support safety culture. Which recommendation
sounds best?
A.) Sending human resources all event data so that they can record involvement in adverse
events in personnel files
B.) Including human resources in all root cause analyses so that they can provide guidance on
recommended training updates for staff
C.) Implementing routine use of a tool to determine which events are attributed to human error,
at-risk behavior, and reckless behavior
D.) Implementing routine use of a tool to determine which events are attributed to human
error, at-risk behavior, and reckless behavior AND consulting with human resources on at-risk
and reckless behavior cases - answer D.) Implementing routine use of a tool to determine which
events are attributed to human error, at-risk behavior, and reckless behavior AND consulting
with human resources on at-risk and reckless behavior cases
At the end of a long, exhausting shift, an experienced nurse administered the wrong medication
by picking up the wrong syringe. The wrong medication was an analgesic, and the patient didn't
suffer any problems. After recalling that his colleague was fired last month over a medication
error, he decides not to file an incident report.
Safety culture would be improved if the hospital provided this employee with which of the
following?
A.) Situational awareness training
B.) Training on reporting
C.) Psychological safety
D.) An electronic reporting system - answer C.) Psychological safety
A staff nurse at your hospital fails to complete a double-check before administering a high-alert
medication. She gives the medication to the incorrect patient, and the patient suffers an
arrhythmia.
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller BRAINBOOSTERS. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for £11.95. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
79271 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy revision notes and other study material for 14 years now