Systems Analysis and Design Chapter 4
44 questions and answers
agile methods - answer Trend that stresses intense interaction between system developers and
users
brainstorming - answer Small group discussion of a specific problem, opportunity, or issue
business process model - answer Describes one or more business process
construction phase - answer Focuses on program and application development tasks similar to
the SDLC
cutover phase - answer Includes data conversion, testing, changeover to the new system, and
training
data flow diagram - answer Shows how a system stores, processes, and transforms data
document review - answer Can help in understanding how the current system is supposed to
work
engaged listening - answer Process of listening carefully and observing nonverbal
communication
functional decomposition diagram - answer Top-down representation of a function or process
Hawthorne Effect - answer Productivity improves when workers know they're being observed
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