Basic Marketing Research - Test Bank
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1. A famous case in the 1980s involved Coca-Cola introducing New Coke after much research. The failure of New Coke 
was largely due 
a. b. c. d. e. 
ANSWER: RATIONALE: 
POINTS: 
DIFFICULTY: 
to 
a narrow conception of the research. uneven caliber of researchers. 
poor problem definition. 
late and occasional erroneous findings. personality and presentation differences. 
c 
The release and imminent failure of the New Coke campaign stemmed from a lack of the correct problem definition by Coca-Cola...