CPPM AAPC Review All Answers Correct
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CPPM AAPC Review All Answers Correct Communication Which approach is effective when initiating a difficult conversation? Options: a. Prepare a long statement; b. Ask if it's a good time to talk; c. Avoid empathizing with the person Answer: b. Ask if it's a good time to talk What is an effective response when a provider complains about a new EMR system? Options: a. Blame the provider; b. Show understanding and offer help Answer: b. Show understanding and offer help Office Mana...