OPERATIONS MANAGEMENT - Test Bank
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Chapter 03 Test Bank KEY 
1. The primary purpose of a process analysis is to crowdsource new product ideas. 
FALSE 
The purpose of process an alysisis to improve a process. 
AACSB: Analytical Thinking 
Accessibility: Keyboard Navigation 
Blooms: Remember 
Difficulty: 1 Easy 
Gradable: automatic 
Learning Objective: 03-01 Draw a process flow diagram. 
Topic: How to Draw a Process Flow Diagram 
 
2. The capacity of a resource is the average flow rate of that resource. 
FALSE 
The capacity of a ...
Exam Name___________________________________ 
MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the que s tion. 
1) One of the five basic performance objectives is speed. Speed has a number of effects on the 1) internal operation. It: 
A) Reduces inventories and reduces risk B) Increases inventories and increases risk C) Reduces inventories and increases risk D) Increases inventories and reduces risk 
Answer: A Explanation: A) 
B) 
C) 
D) 
2) An operation t...