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For P2, learners will need to look at an organisation and consider the purpose and use of information. Learners will need to know how the information gathered is used by managers, whether it be for monitoring, controlling, co-ordinating or planning. The information is used to make decisions. In the case of the supermarket transactions, it will be clear that immediate decisions are made as a consequence of the information generated, whether it is opening another till, reviewing the success of pro...

For P1, learners must examine how an organisation can obtain and use information. Information is the basis for successful decision making. It comes from internal and external sources. Information arises automatically from business transactions but it needs also to be sought from external sources. For it to be of any use to a manager, information must satisfy a number of criteria. Supermarkets gather information about the shopping habits of their customers.

For M1, learners must explain why business information is important to the success of an organisation. The growth of Tesco in the UK has depended, in part, on using the full range of business information to make good decisions to enable growth in the business. Green-field developments have slowed as a result of government legislation so the company has moved into convenience stores. It was the first to build individual customer profiles as a way of tailoring its promotions. Compared to its rival...

Describe the remedies available for breach of contract

For P1, this requires learners to explain when (and therefore how) the contract chosen would come into existence. This will require an analysis of the law relating to invitations to treat, which party makes the offer, any counter offers and acceptance and its application to the contract in question. For P2, the chosen contract can then be translated into everyday language by the learner. Each learner should use a different contract as this will go some way to ensure authenticity of work. Selecte...

Explain the law with respect to consumer protection in given situations

P4 requires a similar approach to P3 but with respect to goods and services. At present, this will require investigation of the law set out in the Supply of Goods and Services Act 1982 and associated legislation and cases. P5 requires consideration of damages in some detail. This will include the ideas of damages as compensation for loss, which losses can be claimed and which are too remote. Equitable remedies such as an injunction are less relevant, although brief mention may be made of specifi...

For a M1, learners must extend their knowledge of the features of an effective team and compare roles of different team members. These ideas can be taken forward as learners compare the different roles of team members and how they complement each other. Learners should be able to recognise how a highachieving team contributes to the accomplishment of strategic aims and objectives.

P1 asks learners to describe different types of team and benefits of teams when used in different situations in the workplace. Learners can look at functions that naturally lend themselves to team activity. Learners’ own teamworking skills should be explored and they should be given an appropriate scenario where they work together in teams and are able to identify their key strengths and how they contributed to the team’s goals and activity.

The review of the teamworking activity for P6 can be presented in any appropriate written form and must be carried out individually. The review should incorporate the characteristics and roles within the team, the leadership/management style of the team leaders, causes (or possible causes) of conflict and how it is/would be resolved. This can be followed by how performance is monitored and an overall judgement of how well the team and team leaders performed. Feedback between team members and the...