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To what extent should schools or universities be allowed to apply fraud detecting information systems (Online Proctoring)?

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Erasmus Universiteit Rotterdam (EUR)

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Student: Nadia Klomp
Student id: 522341nk
To what extent should schools or universities be allowed to apply fraud detecting
information systems (Online Proctoring)?

We as a society have become highly dependent on information systems which can be
generally defined as distributed network systems that each contain their own unique
components and levels of quality to provide end-users a service (Westmark,2004). One of
these sectors information systems are widely used also is within Education. Especially during
the current situation of the coronavirus all educational providing organizations have been
forced to adjust to the matter at hand and provide online opportunities for further
education. One of these include ZOOM which is a videoconferencing software company who
gained around 2.22million users monthly so far within 2020 (CNBC, 2020). However as
classrooms have been converting into virtual online classrooms so have exams. By having to
evolve from the usual standard testing conditions this has caused various drawbacks largely
due to schools and universities having to be able to understand and apply these information
systems to their educational programs. This has brought up the area of online proctoring
which allows virtual supervision for students during an online exam to prevent cheating
(UNE, 2020). Various different systems are being created such as auto-proctoring or the
MTTL Proctor plus which uses proctoring software based on an AI-algorithm which then
creates a credibility index of each students tests (METTL Blog, 2020). However this brings in
the debate of whether these systems do not breach any privacy laws of its end-users and
how this may have leading consequences to schools or universities. Therefore, in relation to
the topic of possible use of fraud detecting information systems within the EU educational
sector, it should be argued that only to some extent should educational institutions within
the EU apply fraud detecting information systems called online proctoring.

Various online proctoring services include ones created by METTL. This company provides
online proctoring software including Online ID-authentication, secure exam browser and its
newest software of auto-proctoring which continuously monitors all online feed coming in
and out of the students electronic device. (Mettl Blog, 2020) This software is even able to
detect any mobile devices within the vicinity of the students during the exam. These types

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