Samenvatting

Complete Samenvatting Van Alle Benodigde Stof Voor Het Vak Introduction To Management

1 keer verkocht

Vak
Introduction To Management

Instelling
Hogeschool Van Amsterdam (HvA)

Deze summary bevat alle benodigde theory voor het examen van het vak Introduction to Management afkomstig uit hetzelfde genaamde boek. Studeer deze summary en je slaagt 100% met een grandioos cijfer!

[Meer zien]

Voorbeeld 4 van de 41 pagina's

Bekijk voorbeeld

Geupload op 13 februari 2022
Aantal pagina's 41
Geschreven in 2021/2022
Type Samenvatting

management
auas
amsib
1st year
propedeuse
introduction to management
hva
hogeschool van amsterdam
summary
samenvatting

Volgen

DylanHoevenaars Lid sinds 3 jaar 31 documenten verkocht

€7,99

In winkelwagen

Op verlanglijstje

100% tevredenheidsgarantie
Direct beschikbaar na je betaling
Lees online óf als PDF
Geen vaste maandelijkse kosten

ITM Notes – Book
Chapter 1 – Introduction to management

Definition of management
Management is defined as the attainment of organizational goals in an effective and efficient
manner through planning, organizing, leading and controlling organizational resources.

In essence, managers:
1. Set objectives
2. Organize
3. Motivate and communicate
4. Measure
5. Develop people

The four management functions
The four management functions consist of:
1. Planning: The management function concerned with defining goals for future
performance and how to attain them
2. Organizing: Involves assigning tasks, grouping tasks into departments and allocating
resources
3. Leading: Means using influence to motivate employees to achieve the organization’s
goals
4. Controlling: is concerned with monitoring employees’ activities, keeping the
organization on track towards meeting its goals and making corrections as necessary

Organizational performance
Efficiency pertains to the amount of resources – raw materials, money and people – used to
produce a desired volume of output.

Effectiveness refers to the degree to which the organization achieves a stated goal.

Management skills
The necessary skills for managing a department or organization can be placed in three
categories: Conceptual, Human, and Technical skills.

Conceptual skill is the cognitive ability to see the organization as a whole and the
relationship among its parts.

Human skill refers to a manager’s ability to work with and through other people and to work
effectively as part of a group.

Technical skill is the understanding of and proficiency in the performance of specific tasks.

,Chapter 2 – The evolution of management thinking
Management and organization
There are three forces that have influenced organizations and the practice of management
overtime:
 Social forces
 Political forces
 Economic forces

Social forces:
Are aspects of a society that guide and influence relationships among people, such as their
values, needs and standards of behaviour.

The social contract refers to the unwritten, common rules and perceptions about
relationships among people and between employees and management.

Political forces:
Relate to the influence of political and legal institutions on people and organizations.

Economic forces:
Affect the availability , production and distribution of a society’s resources.

Classical perspective +- 1880 to 1920
The study of modern management began in the late nineteenth century with the classical
perspective, which took a rational, scientific approach to management and sought to turn
organizations into efficient operating machines.

Scientific management
Scientific management:
A subfield of the classical perspective that emphasizes scientifically determined changes in
management practices as the solution to improving labour productivity.

F. Taylor is known as ‘the father of scientific management’. He proposed that workers ‘could
be retooled like machines, their physical and mental gears recalibrated for better
productivity’. Taylor insisted that management itself would have to change and ,further, that
the manner of change could be determined only by scientific study; hence, the label
scientific management emerged.

The social context and workers’ needs are not being taken into account with scientific
management.

,Bureaucratic organizations
Another subfield of the classical perspective is the bureaucratic organizations approach,
which emphasizes management on an impersonal, rational basis through elements such as
clearly defined authority and responsibility, formal recordkeeping, and separation of
management and ownership.

M. Weber introduced most of the concepts about bureaucratic organizations.

Six characteristics of Weberian bureaucracy:
1. Division of labor, with clear definitions of authority and responsibility;
2. Positions organized in a hierarchy of authority;
3. Managers subject to rules and procedures that will ensure reliable, predictable
behaviour;
4. Management separate from the ownership of the organization;
5. Administrative acts and decisions recorded in writing;
6. Personnel selected and promoted based on technical qualifications.

Humanistic perspective
The humanistic perspective emphasized understanding human behaviour, needs and
attitudes in the workplace.

There are three primary subfields based on the humanistic perspective:
1. The human relations movement
2. The human resources perspective
3. The behavioural sciences approach

Human relations management
The human relations movement stresses the satisfaction of employees’ basic needs as the
key to increased productivity.

The Hawthorne studies were important in shaping ideas concerning how managers should
treat workers.

Recent historical trends
The post-World War 2 period saw the rise of new concepts, along with a continued strong
interest in the human aspect of managing, such as team and group dynamics and other ideas
that relate to humanistic perspective. Three new concepts that appeared were:
1. System thinking
2. The contingency view
3. Total quality management

, System thinking
A System is a set of interrelated parts that function as a whole to achieve a common
purpose. An organization is a system.

Systems thinking means looking not just at discrete parts of an organizational situation, but
also at the continually changing interactions among the parts.

Subsystems are parts of a system that depend on one another for their functioning.

The concept of synergy says that the whole is greater than the sum of its parts. The
organization must be managed as a whole.

When managers think systematically and understand subsystem interdependence and
synergy, they can get a better handle on managing in a complex environment.

Total quality management
Total quality management (TQM) focuses on managing the total organization to deliver
quality to customers.

W. Edwards Deming is known as the ‘father of the quality movement’.

Four significant elements of TQM are:
1. Employee involvement
2. Focus on the customer
3. Benchmarking
4. Continuous improvement

Dit zijn jouw voordelen als je samenvattingen koopt bij Stuvia:

Bewezen kwaliteit door reviews

Studenten hebben al meer dan 850.000 samenvattingen beoordeeld. Zo weet jij zeker dat je de beste keuze maakt!

In een paar klikken geregeld

Geen gedoe — betaal gewoon eenmalig met iDeal, creditcard of je Stuvia-tegoed en je bent klaar. Geen abonnement nodig.

Direct to-the-point

Studenten maken samenvattingen voor studenten. Dat betekent: actuele inhoud waar jij écht wat aan hebt. Geen overbodige details!

Veelgestelde vragen

Wat krijg ik als ik dit document koop?

Je krijgt een PDF, die direct beschikbaar is na je aankoop. Het gekochte document is altijd, overal en oneindig toegankelijk via je profiel.

Tevredenheidsgarantie: hoe werkt dat?

Onze tevredenheidsgarantie zorgt ervoor dat je altijd een studiedocument vindt dat goed bij je past. Je vult een formulier in en onze klantenservice regelt de rest.

Van wie koop ik deze samenvatting?

Stuvia is een marktplaats, je koop dit document dus niet van ons, maar van verkoper DylanHoevenaars. Stuvia faciliteert de betaling aan de verkoper.

Zit ik meteen vast aan een abonnement?

Nee, je koopt alleen deze samenvatting voor €7,99. Je zit daarna nergens aan vast.

Is Stuvia te vertrouwen?

4,6 sterren op Google & Trustpilot (+1000 reviews)

Afgelopen 30 dagen zijn er 68175 samenvattingen verkocht

Opgericht in 2010, al 15 jaar dé plek om samenvattingen te kopen

Begin nu gratis

Samenvatting

Complete Samenvatting Van Alle Benodigde Stof Voor Het Vak Introduction To Management

Document informatie

Onderwerpen

Geschreven voor

Verkoper

Ontvangen beoordelingen

Voorbeeld van de inhoud