The biggest summary I've ever written. This 116 page document includes an summary of the lectures, video lectures, the reader on the operation management part on work design. The lectures were extensive with a lot of loosly coupled topics, Thereby, making this summary so extensive, but comprehensiv...
Summary WOJD by Tobias Schiphorst
Week 1 Work Design from an organizational perspective ...................................................................... 6
Historical overview of work design ...................................................................................................... 6
Craft production ................................................................................................................................... 6
Scientific management ......................................................................................................................... 7
Job characteristics theories .................................................................................................................. 7
Human relations theory (HRT) ......................................................................................................... 8
Maslow’s hierarchy of needs theory ................................................................................................ 8
Herzberg’s Two-Factor theory (Motivation-Hygiene) ...................................................................... 9
McGregor’s theory X and Y ............................................................................................................ 10
Job Characteristics Model (JCM) .................................................................................................... 11
Socio-technical systems ..................................................................................................................... 13
Role and job demand theories ........................................................................................................... 15
Role theory ..................................................................................................................................... 15
Job Demands in Work Design............................................................................................................. 16
Job Demand Control Model (JDC) .................................................................................................. 16
Job Demand-Control-Support (JDCS) model .................................................................................. 17
Job Demands Resources Model ..................................................................................................... 17
Work design Questionnaire ............................................................................................................... 18
Task characteristics ........................................................................................................................ 19
Knowledge characteristics ............................................................................................................. 19
Social characteristics ...................................................................................................................... 20
Work Contextual characteristics .................................................................................................... 20
Conclusions on work design questionnaire ................................................................................... 20
Expanded Work Design Model (WDQ) ............................................................................................... 21
Meta-analytical test of integrative model of work design ............................................................. 21
Theory of purposeful behaviour (Barrick, Mount) ............................................................................. 25
Antecedents of Work Design ............................................................................................................. 26
Week 2: Work design in operations management ................................................................................ 27
Work design in OM............................................................................................................................. 27
Defining work ..................................................................................................................................... 27
Distinguishing different tasks ............................................................................................................. 31
Workplace analysis : tasks .............................................................................................................. 31
Understanding the importance of ergonomics .................................................................................. 32
Physical ergonomics ....................................................................................................................... 32
1
, Describing and applying different method analyses.......................................................................... 35
Method study ................................................................................................................................. 35
Process analysis .............................................................................................................................. 35
Operational analysis ....................................................................................................................... 36
Motion study .................................................................................................................................. 37
Describing and applying different ways to measure work (time study) in order to develop standard
times ................................................................................................................................................... 38
Learning effects .................................................................................................................................. 39
Practice questions for learning curve ............................................................................................ 41
Reasons to divide work ...................................................................................................................... 41
Linking division of work and links between workplaces ................................................................ 42
Improving work characteristics of a traditional line ...................................................................... 43
Improving work characteristics of a functional structure .............................................................. 44
Week 3: Antecedents of work design .................................................................................................... 44
Formal and informal decision making on work design ...................................................................... 44
Antecedents of work design............................................................................................................... 45
Contextual influences on work design ............................................................................................... 45
Higher-level external influences .................................................................................................... 46
Organizational influences ............................................................................................................... 47
Local context influences ................................................................................................................. 48
Individual influences ...................................................................................................................... 49
Employee job crafting ........................................................................................................................ 50
Forces affecting work design from an OM perspective ..................................................................... 52
Industrial revolutions and impact on work ........................................................................................ 53
What are effects of digital technologies on job resources and job demands? ............................. 57
Key takeaways .................................................................................................................................... 58
Intervention strategies of Parker 2020 .............................................................................................. 59
Week 4 Outcome of work design ........................................................................................................... 60
Work performance ............................................................................................................................. 60
Five topic clusters by Carpini, Parker & Griffin 2017 ..................................................................... 60
Development of 5 topic cluster in performance research over the years (1972 – 2015) ............. 60
Conclusions historical overview ..................................................................................................... 60
Integrative model of individual work performance ....................................................................... 61
Takeaways from integrative model of work performance ............................................................ 63
Antecedents and outcomes of individual work performance ........................................................... 63
Antecedents of individual work performance ............................................................................... 63
2
, Takeaways ...................................................................................................................................... 70
Human factors and performance ....................................................................................................... 71
4 steps of the new framework by Vijayakumar et al ..................................................................... 74
Key takeaways ................................................................................................................................ 75
Trade-offs between human effects and system effects .................................................................... 75
Key takeaways on trade-offs between human and efficiency ....................................................... 77
Visual workplace and functions of visual management .................................................................... 77
Key takeaways ................................................................................................................................ 79
Week 5 mediators and moderators of work design .............................................................................. 80
Mediators of work design .................................................................................................................. 80
Mediators on Job characteristics theory and expanded model of work design ............................ 81
Mediators of the demands-resources model ................................................................................ 83
Conclusion on mediators in work design ....................................................................................... 84
Demographics, KSAs, and Growth Need Strength as Moderators of Work Design ........................... 85
Moderating effects of work characteristics ................................................................................... 86
Demographics as Moderators ........................................................................................................ 89
Knowledge, skills and abilities and Needs and values as moderators ........................................... 90
Conclusion ...................................................................................................................................... 91
Fundamental goals and personality of work design .......................................................................... 92
Theory of purposeful behaviour by Barrick, Mount 2013 ............................................................. 93
Conclusion on theory of purposeful goal striving .......................................................................... 97
Situation strength and trait activation as moderators of work design .............................................. 98
General interactionism : Situation strength theory ....................................................................... 99
General interactionism : Situation strength as moderator of the personality – work performance
relationship .................................................................................................................................. 100
Specific Interactionism Trait Activation Theory ........................................................................... 100
Conclusion situation strength and trait-activation ...................................................................... 102
Limitations of model on situations strength and trait activation ................................................ 103
Conclusions on moderators of work design..................................................................................... 103
Week 6 Digitalization and work design at GKN Fokker ........................................................................ 105
Online lecture 3: antecedents from an OM perspective ..................................................................... 106
Online lecture 3 : employee involvement in work design ................................................................... 109
Conclusion on competitive strategies, work design and employee involvement ........................... 111
Online lecture 4 outcomes of work design .......................................................................................... 112
Key takeaways .................................................................................................................................. 112
Performance as outcome of work design ........................................................................................ 112
3
, Competitive strategy, work design, and performance ................................................................ 113
Summary of competitive strategies, operational uncertainty, employee involvement, and form
of work performance ................................................................................................................... 115
Diversity of teams ........................................................................................................................ 115
Transformational leadership, team diversity, and team performance ....................................... 116
4
Voordelen van het kopen van samenvattingen bij Stuvia op een rij:
Verzekerd van kwaliteit door reviews
Stuvia-klanten hebben meer dan 700.000 samenvattingen beoordeeld. Zo weet je zeker dat je de beste documenten koopt!
Snel en makkelijk kopen
Je betaalt supersnel en eenmalig met iDeal, creditcard of Stuvia-tegoed voor de samenvatting. Zonder lidmaatschap.
Focus op de essentie
Samenvattingen worden geschreven voor en door anderen. Daarom zijn de samenvattingen altijd betrouwbaar en actueel. Zo kom je snel tot de kern!
Veelgestelde vragen
Wat krijg ik als ik dit document koop?
Je krijgt een PDF, die direct beschikbaar is na je aankoop. Het gekochte document is altijd, overal en oneindig toegankelijk via je profiel.
Tevredenheidsgarantie: hoe werkt dat?
Onze tevredenheidsgarantie zorgt ervoor dat je altijd een studiedocument vindt dat goed bij je past. Je vult een formulier in en onze klantenservice regelt de rest.
Van wie koop ik deze samenvatting?
Stuvia is een marktplaats, je koop dit document dus niet van ons, maar van verkoper tobiasschiphorst. Stuvia faciliteert de betaling aan de verkoper.
Zit ik meteen vast aan een abonnement?
Nee, je koopt alleen deze samenvatting voor €4,49. Je zit daarna nergens aan vast.
