Unit 5 - Meeting Individual Care and Support Needs
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Coursework Unit 5 - Meeting Individual Care and Support Needs
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Unit 5 - Meeting Individual Care and Support Needs
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Unit 5 Health and social care - Meeting individual care and support needs. This is a full document of the coursework needed for this unit. All criteria have been met and it is at a Distinction Standard.
Unit 5 - Meeting Individual Care and Support Needs
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Introduction:
Equality can be defined as being fair, especially in rights and opportunities of others. In health and
social care, this means everyone being able to access the resources they need regardless of who
they are, where they live or how they choose to live their lives. This extends to also treatment being
mindful of individual beliefs and requirements such as eating certain foods, not receiving certain
treatments and individuals being able to pray when as and when they may need to (Billingham,
Davenport and Haworth, 2016). Diversity refers to a range of differences between people. This
means that in a diverse society we must be respectful and accepting of other cultures and
backgrounds. In health and social care, many different types of people from ethnic backgrounds and
cultures come to access the services and resources and this should be catered to all (Billingham,
Davenport and Haworth, 2016). Discrimination is the unjust treatment of people based on how they
are different to others. Discrimination may occur on the grounds of race, gender, age, religion or
sexual orientation (Billingham, Davenport and Haworth, 2016).
Equality:
Equality involves the fair treatment of everyone and making sure they have equal opportunities.
Service user R may suffer as a result of inequality due to him choosing to occasionally dress in
clothes associated with women. He may be judged for being different to most and not choosing to
dress in typical male clothing “socially” expected of him. Service user R may also suffer as a result of
inequality because of his inability to collect his medication without support. Particular attention
should be paid to adults who lack the capacity to make decisions for themselves. He should have
support readily available for him such as someone escorting him to collect his medication or an
arrangement to have his medication delivered so he can access what he needs just as others do.
Service user R also requires a wheelchair, however, does not like to be seen in one. He may not be
cared for because of his refusal to take a wheelchair and health care services may give up on him. He
should be encouraged and given the same chance as everyone else.
Service user Jim may suffer as a result of inequality as he is a devout Christian and attends church
regularly. His needs for prayer and time to worship should be taken into consideration and he and
the health care providers may need to compromise as and when he needs to pray. He also does not
drink alcohol, and this has to be catered for and taken into consideration when providing food.
Service user Jim also requires care staff to help him get but he is reluctant and wants to be
independent. There may be a clash in different ideas of going about helping Jim between him and his
,carers. Service user Jim should be made to feel comfortable regardless of what he wants to do and
should be encouraged and helped.
Diversity:
Diversity means embracing differences among people with respect to age, class, ethnicity, gender,
health, physical and mental ability, race, sexual orientation (LibGuides: Equity, Diversity, and
Inclusion: What is Diversity?, 2022). It is to respect that we all have our own individual differences
and uniqueness and to be understanding of that. Professionals can promote diversity by
accommodating to each service users’ needs.
Service user R may be perceived as diverse because he enjoys dressing in clothing usually associated
with women. Service user R should be accepted and respected for wanting to dress a certain way
and be allowed to dress however he may want to in order to promote diversity amongst preferences
and styles.
Service user Jim may be perceived as diverse as he is a committed Christian and attends chapel
regularly. By providing a time and place for Jim to offer prayers and worship, diversity would be
promoted, and Jim would also feel more included regardless of his religious status.
Discrimination:
Discrimination means treating someone differently, often negatively, because of who they are. There
are four main types of discrimination. The first being unfair discrimination, in which “a person is
treated badly or less favourably than others on the basis of certain personal attributes such as
gender, age, race, religion” (What Is Unlawful Discrimination And How Do I Know If I’ve Been
Discriminated Against?, 2022). Secondly, direct discrimination: “when someone is rude, hostile or
offensive to someone because they perceive them to be different” (Billingham, Davenport and
Haworth, 2016). The third, Indirect discrimination: this can be harder to prove and identify. An
example of this type is if a job advert says applicants must have 5 years of experience working in a
warehouse. This could exclude younger people who may still have the skills for the job and thus is
discriminating indirectly based on age. Finally positive discrimination, in which a decision is made in
favour of an individual because they’re perceived to be different.
Service user R may be discriminated against as he has speech difficulties. Service user R may be
treated differently to others and feel patronised because he doesn’t feel any less confident with his
, speech difficulties but being often asked to repeat things could make people feel sympathy for him,
or on the other hand feel impatient with him. This could further lead to discrimination as they may
exclude service user R or not ask for his contribution or opinions on things. Positive discrimination
may also occur if extra unnecessary support is provided for Service user R which he doesn’t want,
making him feel different from others and emphasising his disability.
Service user Jim may suffer as a result of discrimination because he is sometimes incontinent due to
his medication of frusemide. He may be looked down on for something which he cannot control and
treated in a harsh and expecting way.
Preventing discrimination:
It is important to prevent discrimination so that everyone is given the same rights and opportunities
and is made to feel all included and no different, negatively, to others. Preventing discrimination can
help expand societies ways of thinking and can help them become more accepting. It also important
to ensure the environment evolves into a multicultural and widely spread place to help the world
become a safer place of acceptance and harmony.
It is important for service user R to be protected from discrimination because he is vulnerable due to
him not coping so well new changes in his life. He is depressed and in order to further prevent his
mental health from declining, it is important that he is not discriminated against as this could make
him feel worse. Service user R should be made to feel comfortable and be given support with the
changes in their life. They may find it difficult to do everyday tasks and getting out of bed and so
should be supported throughout. Service user R also has a history of epilepsy
It is important for service user Jim to be protected from discrimination as he already feels
embarrassed from his incontinence and in order to not make him feel worse, he should be given all
the support he needs. He should be made to know that he is not being judged and that he is at no
blame at all for his condition.
Initiatives to prevent discrimination
There are many ways to prevent discrimination in a health and social care setting. One of them being
access measures. This ensures that there is a sufficient supply of health services available for
everyone as and when they need them. This involves environments having to adapt in order to
facilitate for everyone. For example, having ramps and lifts for wheelchair users, buttons to
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