All Questions for Business Information Systems (BIS)
2022
, 10) The executive level of an organization is also known as the ________ level.
A) managerial
B) tactical
C) operational
D) strategic
E) illusory
Answer: D
AACSB: Analytical thinking
Difficulty: Easy
Learning Obj.: 2.1: Discuss how information systems can be used for automation,
organizational learning, and strategic advantage.
Classification: Concept
11) ________ decision making in an organization is referred to as semistructured decision
making because solutions and problems are not clear-cut and often require judgment and
expertise.
A) Illusive-level
B) Operational-level
C) Managerial-level
D) Executive-level
E) Strategic-level
Answer: C
AACSB: Analytical thinking
Difficulty: Easy
Learning Obj.: 2.1: Discuss how information systems can be used for automation,
organizational learning, and strategic advantage.
Classification: Concept
12) The managerial level of an organization is also known as the ________ level.
A) functional
B) tactical
C) executive
D) operational
E) strategic
Answer: B
AACSB: Analytical thinking
Difficulty: Easy
Learning Obj.: 2.1: Discuss how information systems can be used for automation,
organizational learning, and strategic advantage.
Classification: Concept
,13) Identify the focus of managers at the tactical level of an organization.
A) deploying organizational resources to achieve the strategic objectives of the organization
B) managing routine, day-to-day business processes and interactions with customers
C) designing long-term strategic questions facing the organization
D) solving complex problems with broad and long-term ramifications for the organization
E) maintaining the efficiency of business processes within the organization
Answer: A
AACSB: Analytical thinking
Difficulty: Moderate
Learning Obj.: 2.1: Discuss how information systems can be used for automation,
organizational learning, and strategic advantage.
Classification: Concept
14) Jane Estroisch works as a manager in a multidomestic firm. She focuses on the long-term
questions facing the organization such as which countries to compete in and what
organizational policies to follow. Jane is in the ________ level of the organization.
A) operational
B) tactical
C) executive
D) functional
E) managerial
Answer: C
AACSB: Analytical thinking
Difficulty: Moderate
Learning Obj.: 2.1: Discuss how information systems can be used for automation,
organizational learning, and strategic advantage.
Classification: Application
15) Managers in the ________ level of an organization are referred to as "executives."
A) operational
B) tactical
C) functional
D) strategic
E) managerial
Answer: D
AACSB: Analytical thinking
Difficulty: Easy
Learning Obj.: 2.1: Discuss how information systems can be used for automation,
organizational learning, and strategic advantage.
Classification: Concept
, 16) ________ decisions deal with complex problems with broad and long-term ramifications
for an organization.
A) Executive-level
B) Functional-level
C) Tactical-level
D) Operational-level
E) Managerial-level
Answer: A
AACSB: Analytical thinking
Difficulty: Easy
Learning Obj.: 2.1: Discuss how information systems can be used for automation,
organizational learning, and strategic advantage.
Classification: Concept
17) With respect to organizational decision-making levels, for ________ decisions, some
procedures to follow for a given situation can be specified in advance, but not to the extent
where a specific recommendation can be made.
A) unstructured
B) planned
C) semistructured
D) asymmetrical
E) structured
Answer: C
AACSB: Analytical thinking
Difficulty: Easy
Learning Obj.: 2.1: Discuss how information systems can be used for automation,
organizational learning, and strategic advantage.
Classification: Concept
18) At the ________ level of an organization, managers focus on long-term strategic questions
facing the organization, such as which products to produce, which countries to compete in, and
what organizational strategy to follow.
A) managerial
B) tactical
C) operational
D) executive
E) illusory
Answer: D
AACSB: Analytical thinking
Difficulty: Easy
Learning Obj.: 2.1: Discuss how information systems can be used for automation,
organizational learning, and strategic advantage.
Classification: Concept
