Organization theory
Concepts
Chapter 1:
Sensemaking is the ongoing retrospective and prospective development of plausible
images that rationalize what people are doing and not doing.
Framing: by framing, we decide on what is relevant from the infinite number of
stimuli, behavioural cues, sense data and information that surround us.
Sensebraking occurs when organizational members disrupt an existing sense to make
alternative sense.
Sensegiving attempts to influence the sensemaking of others so that others come to
accept a preferred meaning.
Managerialism claims that managers manage on the grounds of exclusive education
and the possession of codified bodies of knowledge.
An Ideology is a coherent set of beliefs, attitudes and opinions, the meaning is often
pejorative, with a contrast drawn between ideology and science.
Economic rationalism argues that markets and prices are the only reliable indices of
value, delivering better outcomes than states and bureaucracies.
Capital is an asset owned with the intention of delivering a return to the owner,
implying a complex set of relations and associated obligations.
Metaphors frame sensemaking by using terms other than those of the subject, such as
a business organization aiming for the ‘premier league’.
Resistance to change consist of those organizational activities and attitudes that aim
to thwart, undermine and impede change initiatives.
Digitalization is the use of digital technologies and of data to manage organizational
processes.
Tacit knowledge enables you to speak grammatically or ride a bike: while you can do
it, explaining how it is done to a novice is difficult.
Gig economy: participation in a labour market is characterized by the prevalence of
short-term contracts or freelance work as opposed to permanent jobs.
Digital nomads are mobile workers armed with a laptop and WI-FI, connecting
anywhere and choosing mobility rather than a fixed abode.
, New public management replaces public sector bureaucracy with public managers
and citizens with customers, managed by targets and audits.
Chapter 2:
The term psychology is derived from the Greek ‘psyche’, meaning one’s own
thoughts and feeling or their ‘being’, and the English suffix ‘ology’, derived from the
Greek logos, meaning reason
Organizational behaviour (OB) refers to the study of human behaviour in
organizational contexts. OB is an applied discipline focusing on individual-level
group-level and organization-level processes and practices inhibiting and enabling
organizational performance.
Perception is the process of receiving, attending to, processing, storin and using
stimuli to understand and make sense of our world, the stimuli can be experienced
through any and all of the senses, such as sight, sound, smell, taste and touch.
Person schemas are structured of meaning that affect thinking, planning and
behaviour concerning others, within. Person schemas, there are idealized person
schemas that serve as prototypes with which we compare all other persons.
Self schemas are specific self-conceptions we hold about ourselves, which we believe
are self-descriptive and highly important to possess.
Script schemas refer to schemas about how we operate in our world and understand
and remember information.
Social schemas, as the name suggests, refer to our social knowledge (such as
knowledge about public affairs, laws, politics, media and the arts, and anything else
socially important).
Role schemas refer to schemas about appropriate and inappropriate behaviour in
specific contexts (for example a woman’s role as a mother, daughter, professional,
wife, friend).
Stereotyping is the process of grouping objects into simplistic based on one’s
generalized perceptions of those objects.
In a self-fulfilling prophecy, a person’s beliefs or expectations, irrespective of their
validity, lead them to behave and act as if they are true.