Problem 1. What drives them?
Arnold & Randall (2010) – Work psychology. Understanding human behaviour in
the workplace – Chapter 9: Approaches to work motivation and job design
Huczynski & Buchanan (2013) – Organizational behavior: An introductory text –
Chapter 9: Motivation
Landy & Conte (2013) – Work in the 21st century: An introduction to industrial and
organizational psychology – Chapter 8: Motivation to Work
Spector (2012) – Industrial and organizational psychology: Research and practice –
Chapter 8: Theories of Employee Motivation
What motivates work?
Motivation: concerns conditions responsible for variations in intensity
(amount of effort), persistence (continuing engagement), quality +
direction (choice of behaviour) of ongoing behaviour popular in factory
+ mill work. Internal state that induces a person to engage in particular
behaviours.
- Goals: main motives for behaviour; motivation in terms of desired
outcomes/goals; content theories of motivation.
- Decisions: motivation in terms of cognitive decision-making
processes influencing individual’s choice of goals; process theories
of motivation.
- Influence: motivation as social influence process; job enrichment
theories.
Innate drives, but may not be restricted to basic biological needs
active sensation-seekers who have innate cognitive drives (e.g. curiosity,
sense-making, order and meaning, effectance or competency, self-
understanding).
Motives: acquired through experience.
History of motivation theory
- Instinct (psychodynamic theory, Freud): inborn tendency that is
thought to direct behaviour economic instinct, existence of
instinct because people engage in work.
o Vicious cycle (circularity) + ignored interaction between
individual and environment.
- Need, motive, drive (Maslow, 1943): needs are inborn + universally
present (= instincts); drives are nonhuman equivalent of motives
and needs. Environment plays role in motivated behaviour: one set
of needs satisfied by environmental forces next higher set of
needs activated.
o Little research attention nowadays.
1
, Laura Heijnen – Working Man
- Behaviourist approach (Skinner, 1938): emphasis on environment
rather than any internal needs/instincts. Nature-versus-nurture
controversy. Other approaches about environment, but less
mechanical:
o Field theory (Lewin): various forces in psychological
environment interact + combine to yield final course of action.
Each force has ‘valence’ that attract/repel individual.
o Group dynamics (Lewin): application in industry.
- 1940 – 1960: behaviourists vs. need theorists.
- Cognitive psychology (1960): motivational superiority thought +
decision process.
- Nowadays: cognitive + emotional at foundation. What + how people
think.
Metaphors for motivation (Weiner)
- Person as machine: people’s behaviours/actions are reflexive +
involuntary and are performed without conscious awareness
(psychoanalytic, drive theory, behaviourism + field theory).
o Pushed by internal needs, pulled by environmental stimuli.
o Characteristics: automatic response, responds to needs and
drives, external stimuli, and reinforcement.
- Person as scientist: people are active info gatherers + analysts who
seek knowledge and understanding as a way of mastering
environment accurate prediction. Reflexive, intentional + rational
(modern motivational theories; late 1950s/early 1960s).
o Person as judge + intentional.
o Analyses internal + external info, hypothesizes about
foundation for events + actions of others, and develops goals
+ action plans.
o Criticism: individuals are not perfectly rational.
o Person as judge (Simon & Kahneman): limited rationality of
human decision maker individual seeks info about extent to
which person + others are perceived as responsible for
positive + negative events looking for evidence of
intentions.
Universal motives: basic self-interest, self-esteem driven
by fear of mortality socially + emotionally oriented.
Meaning and importance of motivation in the workplace
- Motivation and performance:
o Viteles: motivation is method for productivity, general
indifference in workers as major reason for decline in
productivity.
o Pritchard: ProMES (Productivity Measurement and
Enhancement System) increasing amount of time + effort
that individual devotes to task (= motivation) ↑ personal
performance + productivity.
2
Voordelen van het kopen van samenvattingen bij Stuvia op een rij:
Verzekerd van kwaliteit door reviews
Stuvia-klanten hebben meer dan 700.000 samenvattingen beoordeeld. Zo weet je zeker dat je de beste documenten koopt!
Snel en makkelijk kopen
Je betaalt supersnel en eenmalig met iDeal, creditcard of Stuvia-tegoed voor de samenvatting. Zonder lidmaatschap.
Focus op de essentie
Samenvattingen worden geschreven voor en door anderen. Daarom zijn de samenvattingen altijd betrouwbaar en actueel. Zo kom je snel tot de kern!
Veelgestelde vragen
Wat krijg ik als ik dit document koop?
Je krijgt een PDF, die direct beschikbaar is na je aankoop. Het gekochte document is altijd, overal en oneindig toegankelijk via je profiel.
Tevredenheidsgarantie: hoe werkt dat?
Onze tevredenheidsgarantie zorgt ervoor dat je altijd een studiedocument vindt dat goed bij je past. Je vult een formulier in en onze klantenservice regelt de rest.
Van wie koop ik deze samenvatting?
Stuvia is een marktplaats, je koop dit document dus niet van ons, maar van verkoper lmh. Stuvia faciliteert de betaling aan de verkoper.
Zit ik meteen vast aan een abonnement?
Nee, je koopt alleen deze samenvatting voor €2,99. Je zit daarna nergens aan vast.