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MNB1601 Assignment 4 semester 1 2024
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Dashboard / My courses / MNB1601-24-S1 / Welcome to MNB1601 / Assessment 4
Started on Thursday, 11 May 2023, 12:28 PM
State Finished
Completed on Thursday, 11 February 2024, 1:16 PM
Time taken 48 mins 1 sec
Marks 39.00/40.00
Grade 97.50 out of 100.00
Question 1
Correct
Mark 1.00 out of 1.00
Nomfundo owns an organic bakery and wants to introduce a self-service cafeteria to sell light lunches which will supplement the bakery's
income. Which operational layout would suit the cafeteria best?
Select one:
a. The product layout
b. The cellular layout
c. The process layout
d. The fixed-position layout
The correct answer is: The product layout
Question 2
Correct
Mark 1.00 out of 1.00
The Cure Day Hospital Somerset West is a new state-of-the-art healthcare facility in the Helderberg area offering same-day surgical
procedures by qualified doctors and assisted by dedicated and qualified nursing staff. The recovery wards, examination rooms and operating
theaters used by the hospital forms part of which element of the transformation model?
Select one:
a. Environment
b. Aids
c. Transformation process
d. Outputs
The correct answer is: Aids
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Question 3
Correct
Mark 1.00 out of 1.00
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The inputs-process-output elements of the value chain is also known as the ______________ .
Dashboard / My courses / MNB1601-23-S1 / Welcome to MNB1601 / Assessment 4
Select one:
a. transformation model
b. production process
c. operations management
d. service delivery model
The correct answer is: transformation model
Question 4
Correct
Mark 1.00 out of 1.00
During 2019, a new 22,700m² food production facility belonging to In2food was opened in the OR Tambo Special Economic Zone in
Johannesburg. Described as the largest and most diverse ultra-fresh food facility of its kind in the southern hemisphere, and the second
largest C02 refrigeration facility in the world, the new Bonaero site created 600 new jobs. Should the Bonaero site make use of standard
operating procedures which encourages smaller, incremental changes to take place in the functioning of the operations process, which
approach to improvement has In2Food taken?
Select one:
a. Breakthrough improvement
b. Business process re-engineering
c. Kaizen improvements
d. Fundamental improvements
The correct answer is: Kaizen improvements
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Question 5
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During 2019, a new 22,700m² food production facility belonging to In2food was opened in the OR Tambo Special Economic Zone in
Dashboard / My
Johannesburg. coursesas/ the
Described MNB1601-23-S1 / diverse
largest and most Welcome to MNB1601
ultra-fresh / Assessment
food facility 4 in the southern hemisphere, and the second
of its kind
largest C02 refrigeration facility in the world, the new Bonaero site created 600 new jobs. Should the Bonaero site make use of standard
operating procedures which encourages smaller, incremental changes to take place in the functioning of the operations process, which
approach to improvement has In2Food taken?
Select one:
a. Breakthrough improvement
b. Business process re-engineering
c. Kaizen improvements
d. Fundamental improvements
The correct answer is: Kaizen improvements
Question 6
Correct
Mark 1.00 out of 1.00
Cathleen is the operations manager at Easy Shelves, a custom-made shelf company. They have secured a big contract with Doll Shoes which
will require Easy Shelves to manufacture and install new shelves in all Doll Shoes’ stores country wide. She is busy planning the operation
and supporting processes for the realisation of the shelves they need to install. Which section of the ISO 9000 series will be helpful to
Cathleen?
Select one:
a. Documentation requirements
b. Management responsibility
c. Product realisation
d. Resource management
The correct answer is: Product realisation
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Question 7
Correct
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Airports and airlines are considered to be mainly service providers. Which process type for service providers would air-transport services be
Dashboard
classified as?/ My courses / MNB1601-23-S1 / Welcome to MNB1601 / Assessment 4
Select one:
a. Professional service
b. Service shops
c. Combination service
d. Mass service
The correct answer is: Mass service
Question 8
Incorrect
Mark 0.00 out of 1.00
Quality planning and control can be divided into six steps. Which one of the following options represents the second step in this process?
Select one:
a. Setting standards for each quality characteristic.
b. Defining the quality characteristics.
c. Measuring the quality characteristics.
d. Controlling quality against the set standards.
The correct answer is: Measuring the quality characteristics.
Question 9
Correct
Mark 1.00 out of 1.00
At O.R Tambo International Airport (ORTIA) different techniques can be used for capacity planning and control. If ORTIA decide to use the
moving-average demand-forecasting technique, this will _____________.
Select one:
a. O.R Tambo International Airport (ORTIA) be used to evaluate the effect of different capacity plans graphically
b. involve shifting the responsibility for quality from the operations-management function to the entire business
c. be based on the availability of actual demand data over preceding periods
d. involve upgrading or replacing technology when necessary
The correct answer is: be based on the availability of actual demand data over preceding periods
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