Dit document bevat een volledige samenvatting van de lessen en zelf te bekijken opnames van het vak Service-oriented Architecturen in afwisselend Nederlands en Engels. Op het einde van het document heb ik een aantal tips voor het groepswerk en de presentatie van ons groepswerk toegevoegd.
Table of Content
1. Live Class – Introduction ............................................................................................................................ 5
1.1. Praktische informatie ......................................................................................................................... 5
2. E-learning – Process discovery ................................................................................................................... 7
2.1. Introduction: The challenge - what processes are ............................................................................. 7
2.2. The definition ..................................................................................................................................... 8
2.2.1. PART 1: Collection of activities ................................................................................................... 9
2.2.2. PART 2: Action-verb noun .......................................................................................................... 9
2.2.3. PART 3: Action-verb noun to result ............................................................................................ 9
2.2.4. PART 4: Independent trigger ....................................................................................................10
2.2.5. PART 5: Repeatedly ..................................................................................................................13
2.3. Process discovery method................................................................................................................14
2.3.1. The method - part 1..................................................................................................................14
2.4. Patterns ............................................................................................................................................15
2.5. Advanced Patterns (niet belangrijk) .................................................................................................15
2.6. Process profile ..................................................................................................................................17
2.7. Process architecture (step 9)............................................................................................................18
2.7.1. The process layers: example ....................................................................................................19
2.7.2. Process variants (ignored in the process profile) .....................................................................19
2.8. Conclusion ........................................................................................................................................20
2.9. Exercises ...........................................................................................................................................22
2.9.1. Exercise 1: Expense reimbursement (IBM) ..............................................................................22
2.9.2. Exercise 2: Expense reimbursement (other version) ...............................................................22
2.9.3. Exercise 3: Raw material sourcing ............................................................................................23
2.9.4. Exercise 4: Health-care intake ..................................................................................................23
2.9.5. Exercise 5: Auction process ......................................................................................................24
2.9.6. Exercise 6: Recruiting ...............................................................................................................25
2.9.7. Manage claims..........................................................................................................................25
3. Live Class – Business Process Management .............................................................................................26
3.1. Strategie ...........................................................................................................................................28
3.2. Performance management ..............................................................................................................29
3.2.1. TIME: WE NEED A MEASURE TO EVALUATE THE TIME OF THE PROCESS ................................29
3.2.2. Business impact ........................................................................................................................30
3.2.3. Quality management ................................................................................................................30
3.2.4. For project prioritization .........................................................................................................30
3.2.5. BUSINESS PROCESS MATURITY.................................................................................................30
3.3. Structure & Culture: Who Owns them? ...........................................................................................31
4. E-learning – BPMN : Business Process Model & Notation .......................................................................35
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,4.1. Process modeling .............................................................................................................................35
4.2. BPMN = 3 virtual languages .............................................................................................................36
4.2.1. CORE: Layer 1 - Flow objects ....................................................................................................37
4.2.2. Layer 2 - Connectors .................................................................................................................37
4.2.3. Layer 3 – Swimlanes: Pools & lanes..........................................................................................37
4.2.4. Layer 4 – Data ...........................................................................................................................37
4.2.5. Layer 5 – Artifacts ....................................................................................................................38
4.3. BPMN – BASIC RULES .......................................................................................................................38
4.3.1. Process identification ...............................................................................................................38
4.3.2. Dissection the BPMN standard.................................................................................................39
4.3.3. Execution Semantics.................................................................................................................39
4.3.4. Token semantics: start events & tasks & sequence flows .......................................................40
4.4. Activities: task vs subprocess ...........................................................................................................41
4.4.1. WHAT DOES ATOMIC MEAN?...................................................................................................42
4.4.2. Task types .................................................................................................................................43
4.4.3. Subprocesses ............................................................................................................................46
4.5. Gateways ..........................................................................................................................................50
4.5.1. Control flow patterns ...............................................................................................................50
4.5.2. Rules of gateways .....................................................................................................................51
4.5.3. Split data-based exclusive gateway ..........................................................................................52
4.5.4. Merge data-based exclusive gateway ......................................................................................53
4.5.5. Parallel split ..............................................................................................................................54
4.5.6. Parallel merge...........................................................................................................................54
4.5.7. A lethal combination ................................................................................................................56
4.5.8. Merge event based gateway ....................................................................................................56
4.5.9. Inclusive gateway (both split and merge variant) ....................................................................60
4.5.10. BPMN gateways overview ........................................................................................................62
4.5.11. Exercises ...................................................................................................................................62
4.6. Repeating tasks ................................................................................................................................63
4.6.1. Pre-tested loop .........................................................................................................................64
4.6.2. Post tested loop (1…M) ............................................................................................................64
4.6.3. Example auction .......................................................................................................................66
4.6.4. Conclusion ................................................................................................................................66
4.6.5. Exercises ...................................................................................................................................66
4.7. Start a process ..................................................................................................................................67
4.7.1. A definition of start events (BPMN specification) ....................................................................67
4.7.2. Some basic rules of start events...............................................................................................67
4.7.3. Starting a top-level processes ..................................................................................................67
4.7.4. Starting a sub-process ..............................................................................................................69
4.7.5. Exercises ...................................................................................................................................70
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, 4.8. End a process....................................................................................................................................70
4.8.1. Definition end event .................................................................................................................70
4.8.2. Multiple end event ...................................................................................................................71
4.8.3. End a subprocess ......................................................................................................................71
4.8.4. Terminate deadlocks ...............................................................................................................71
4.8.5. Multi instance termination.......................................................................................................72
4.8.6. Conclusion ................................................................................................................................72
4.8.7. Exercises ...................................................................................................................................72
4.9. Intermediate events .........................................................................................................................73
4.9.1. The past is the past...................................................................................................................76
4.9.2. When all goes wrong ................................................................................................................76
4.10. Pools and lanes .............................................................................................................................79
4.11. Conclusion ....................................................................................................................................80
5. Live Class – Process Modeling (BPMN).....................................................................................................81
6. E-learning : BPMN PRO .............................................................................................................................82
6.1. Complex gateway .............................................................................................................................82
6.2. Start Patterns....................................................................................................................................84
6.2.1. The signal start event ...............................................................................................................84
6.2.2. Multiple start event ..................................................................................................................84
6.2.3. Parallel multiple start event .....................................................................................................85
6.2.4. Questions..................................................................................................................................85
6.3. Extra event-types .............................................................................................................................86
6.3.1. Throwing event types: link, signal and multiple.......................................................................86
6.3.2. Catching event types ................................................................................................................87
6.3.3. Signal event ..............................................................................................................................87
6.3.4. Link event .................................................................................................................................88
6.3.5. Attached to boundary events ...................................................................................................88
6.4. Event sub-processes .........................................................................................................................88
6.4.1. Operational semantics..............................................................................................................89
6.4.2. Differences between event subprocesses and boundary events ............................................90
6.4.3. Example Expense reimbursement ............................................................................................92
6.4.4. Exercises ...................................................................................................................................93
6.5. Ad-hoc sub-processes.......................................................................................................................94
6.6. Transaction sub-processes ...............................................................................................................94
6.6.1. Exercises ...................................................................................................................................96
6.7. Reusability ........................................................................................................................................96
6.7.1. Exercises ...................................................................................................................................97
6.8. Remaining connectors ......................................................................................................................97
6.8.1. Default flow ..............................................................................................................................97
6.1.1. The conditional flow .................................................................................................................97
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, 6.8.2. Exercises ...................................................................................................................................98
6.9. Data ..................................................................................................................................................98
6.9.1. Data collection ..........................................................................................................................99
6.9.2. Lifecycle data object .................................................................................................................99
6.10. Process execution Semantics .....................................................................................................100
6.10.1. Executable Processes .............................................................................................................100
6.10.2. BPMN2.0 XML.........................................................................................................................101
6.10.3. Execution Semantics...............................................................................................................101
6.10.4. Conclusion ..............................................................................................................................102
6.10.5. Exercises .................................................................................................................................102
7. Live Class – BPMN PRO ...........................................................................................................................102
8. Live Class – Understanding robotic process automation (RPA) .............................................................103
8.1. What is RPA? ..................................................................................................................................103
8.2. Long tail of automation ..................................................................................................................104
8.3. Conclusie ........................................................................................................................................104
8.4. RPA Compared to other solutions ..................................................................................................105
8.5. Scenario insurance policies ............................................................................................................105
8.6. RPA componenten ..........................................................................................................................105
8.6.1. Developer tools ......................................................................................................................106
8.6.2. Robot How does the robot works? ........................................................................................106
8.6.3. Robot Controller .....................................................................................................................106
8.7. Cost & licenses................................................................................................................................107
9. Live Class – Process Engines ...................................................................................................................107
9.1. Service design principles ................................................................................................................112
9.1.1. What is loose coupling?..........................................................................................................112
9.1.2. Reuse ......................................................................................................................................113
9.1.3. Encapsulation .........................................................................................................................113
9.1.4. High cohesion .........................................................................................................................113
9.1.5. Statelessness ..........................................................................................................................113
9.1.6. Operational parameter granularity ........................................................................................113
9.1.7. Semantic Operations ..............................................................................................................114
9.1.8. Efficient resource utilization...................................................................................................114
9.2. BPMN 2.0 XML ................................................................................................................................115
9.2.1. BPMN XML ..............................................................................................................................116
9.2.2. Execution semantics ...............................................................................................................116
9.2.3. Engine tasks ............................................................................................................................117
10. Groepswerk ........................................................................................................................................118
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