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MNG2602EXAM PACK
2023
QUESTIONS WITH
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,6. The consumer trend where customers increasingly choose healthier and more organic food products refers to an
change, caused by a force.
1. External; social
2. External; technological
3. Internal; stakeholder
4. Internal; technological
7. The implementation of the new point-of-sales system at Organix refers to an change, caused by a force.
1. External, technological
2. Internal; power and politics
3. Internal; new technology
4. External; pressure to grow
, 8. The decision that Mrs. Scot should find a new supplier would deliver quinoa more frequently, is an example of
change.
1. Revolutionary
2. Punctuated
3. Reactive
4. Planned
9. The new manager, Mrs. Scot, used the method to overcome resistance to change.
1. Education
2. Participation
3. Facilitation
4. Negotiation
10. When Organix expanded and opened a branch in Pretoria, it followed a growth strategy.
1. Integration
2. Market development
3. Diversification
4. Product development
11. Should Organix successfully acquire Fresh Eating, they would be implementing a(n) strategy.
1. Concentric diversification
2. Unrelated diversification
3. Horizontal integration
4. Backward integration
12. The new tradition that will be taking place on Fridays, forms part of creating a , which is step in Koter’s
successful change process.
1. Culture, eight
2. Vision, five
3. Sense of urgency, five
4. Guiding team, eight
13. There are a number of situational factors that could have influenced the choices Mr. Hudson faced when he decided to
design and implement a change effort. When the anticipated strength of resistance is , the involvement of others
will be .
1. Strong, lots
2. Weak, lots
3. Great, little
4. Little, lots
14. is an integration model of how the organisation conducts its business.
1. The mission statement
2. Strategic leadership
3. An environmental analysis
4. Organisational architecture
15. The perspective of the balanced scorecard is measured by .
1. Financial, growth
2. Customer, quality
3. Learning, growth
4. Internal, quality
Question 16 to 17
Match each quadrant of the Boston Consulting Group Growth-share Matrix in Column A with an appropriate description in column B.
COLUMN A – QUADRANT OF THE MATRIX COLUMN B – DESCRIPTION OF QUADRANT
16. Question marks (3) 1. Strategic business units with a high market share and low market growth
rate
17. Cash cows (1) 2. Strategic business units with a high market share and high market growth
rate
3. Strategic business units with a low relative market share and a high
relative market growth rate
4. Strategic business unit with low market share and a low market growth
rate
18. Mustard Seed Communications (MSC) believes in diversity and employing people, regardless of their ethnicity, in positions
that match their skills and experience. MSC is hosting a diversity week to show that they promote the diverse nation within
which they operate. They will have an informational programme every day on all the different ethnic groups in SA.
What misconception regarding diversity is illustrated in the above scenario? Diversity is not ?
1. A culture
2. Affirmative action
3. Equal employment
4. An absence of standards
19. Which one of the following is a reason for an increased focus on managing workforce diversity?
1. The industrialisation of countries globally
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