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IOP2602 EXAM PACK 2023
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QUESTIONS AND ANSWERS
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IOP2602EXAM
PACK
2023
QUESTIONS WITH
ANSWERS
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(1) What stages do groups pass through?
1. Idea generation, implementation and termination.
2. Introduction, high productivity and decline.
3. Initiation, evolution, maturation and decline.
4. Forming, storming, norming, performing and adjourning.
(2) How would you describe a work group?
1. A group whose individual efforts result in a performance that is greater than the sum
of the individual inputs.
2. A group that primarily interacts to share information and to make decisions to
help each of the other members perform within their area of responsibility.
3. A group of 10 to 15 people who take on the responsibilities of their former supervisor
4. A group comprising members from across departmental lines.
(3) Work teams can be described as _________.
1. a team willing to share information
2. a team where the team goal is collective performance
3. a team with a focus on individual accountability
4. a team that has negative synergy
(4) Which of the following is an example of a group decision-making technique?
1. Brainstorming.
2. Problem solving.
3. Goal orientated.
4. Negotiation.
(5) A work team has one important aspect that is not found in a work group. This aspect
is _________.
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1. energy
2. enthusiasm
3. synergy
4. objectives
(6) You are a member of a team made up of employees from the same level within the
organisation, but from different work areas, that has come together to accomplish a
task. This is an example of a __________.
1. negotiation team
2. cross-functional team
3. problem-solving team
4. manipulation team
(7) When an individual is confronted by divergent role expectations, the result is role
________.
1. conflict
2. expectation
3. perception
4. identity
(8) Which of the following is NOT a reason why people join groups?
1. Security.
2. Status.
3. Equity.
4. Power.
(9) Rati always ends up in an argument with other team members. The leader has
concluded that Rati is a disagreeable person who prevents the team from achieving its
goals. This statement is an illustration of ________ on team effectiveness.
1. member preference
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2. process and context
3. personality of member
4. allocation of roles
(10) To undermine the habit of ________, effective teams make their members
individually and jointly accountable for the team’s purpose, goals and approach.
1. negative interaction
2. confrontation
3. mental models
4. social loafing
(11) _________ refers to the ability to influence a group of people toward the
achievement of a vision or set goals.
1. Leadership
2. Management
3. Organising
4. Control
(12) One difference between leadership and management is _________.
1. coping with change
2. coping with complexities
3. good management brings order and consistency
4. coordinating and staffing the organisation and coping with day-to-day problems
(13) Which one of the following is NOT a limitation of the trait theories of leadership?
1. Ignoring the needs of followers.
2. Failing to recognise the relative importance of traits
. 3. Ignoring the skills of leaders.
4. Ignoring situational factors.
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