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Test Bank For E-Business International Edition 9th Edition by Gary Schneider

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Chapter 3: Web Server and E-Mail Technologies TRUE/FALSE 1. The three main elements of a Web server are the hardware, operating system software, and client software. ANS: F PTS: 1 2. After most companies have decided on the number of visitors they want to have, they begin developing the goals th...

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,Chapter 1:The Second Wave of Global E-Business


TRUE/FALSE

1. IBM defines electronic business as "the transformation of key business processes through the use of
Internet technologies."

ANS: T PTS: 1

2. A transaction is an exchange of value.

ANS: T PTS: 1

3. A transaction always has one or more activities associated with it, and an activity will always be
related to a transaction.

ANS: F PTS: 1

4. Transferring funds, placing orders, sending invoices, and shipping goods to customers are all types of
activities or transactions.

ANS: T PTS: 1

5. Business-to-consumer electronic commerce occurs when a person sells an item through a Web auction
site to another person.

ANS: F PTS: 1

6. The U.S. government is one of the largest EDI trading partners in the world.

ANS: T PTS: 1

7. Firms such as Wal-Mart and General Electric have been pioneers in using EDI to improve their
purchasing processes and their relationships with suppliers.

ANS: T PTS: 1

8. A value added network (VAN) is an independent firm that offers connection and transaction-
forwarding services to buyers and sellers engaged in EDI.

ANS: T PTS: 1

9. The increase in broadband connections in homes is a key element in the B2C component of the second
wave.

© 2011 Cengage Learning. All Rights Reserved. This edition is intended for use outside of the U.S. only, with content that may be different
from the U.S. Edition. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part.

, ANS: T PTS: 1

10. In some cases, business processes use traditional commerce activities very effectively, and technology
cannot improve upon them.

ANS: T PTS: 1

11. The skills of merchandising and personal selling can be easy to practice remotely.

ANS: F PTS: 1

12. A small-denomination item is a product or service that is hard to distinguish from the same product or
services provided by other sellers.

ANS: F PTS: 1

13. An outsourcing profile is the collection of attributes that affect how easily a product can be packaged
and delivered.

ANS: F PTS: 1

14. A DVD is an excellent example of an item with a high value-to-weight ratio.

ANS: T PTS: 1

15. A product that has a strong brand reputation is easier to sell over the Web than an unbranded item.

ANS: T PTS: 1

16. Electronic commerce provides buyers with an easy way to customize the level of detail in the
information they obtain about a prospective purchase.

ANS: T PTS: 1

17. Electronic commerce reduces the speed and accuracy with which businesses can exchange
information.

ANS: F PTS: 1

18. Electronic payment can be easier to audit and monitor than payment made by check.

ANS: T PTS: 1

19. The legal environment in which electronic commerce is conducted is full of clear and concise laws.

© 2011 Cengage Learning. All Rights Reserved. This edition is intended for use outside of the U.S. only, with content that may be different
from the U.S. Edition. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part.

, ANS: F PTS: 1

20. Economists use a formal definition of market that includes two conditions: first, the potential sellers of
a good come into contact with potential buyers and second, that a medium of exchange is available.

ANS: T PTS: 1

21. Most economists agree that markets are weak and ineffective mechanisms for allocating scarce
resources.

ANS: F PTS: 1

22. Businesses and individuals can use electronic commerce to reduce transaction costs by improving the
flow of information and increasing the coordination of actions.

ANS: T PTS: 1

23. Buyers and sellers in commodity markets experience significant transaction costs.

ANS: F PTS: 1

24. Using the value chain reinforces the idea that electronic commerce should be a business solution, not
technology implemented for its own sake.

ANS: T PTS: 1

25. Researchers estimate that about 20 percent of the content available on the Internet today is in English.

ANS: F PTS: 1


MULTIPLE CHOICE

1. Consumer shopping on the Web is often called ____.
a. B2B c. B2G
b. B2C d. e-procurement

ANS: B PTS: 1

2. The group of logical, related, and sequential activities and transactions in which businesses engage are
often collectively referred to as business ____.
a. services c. logistics
b. processes d. communications

ANS: B PTS: 1

© 2011 Cengage Learning. All Rights Reserved. This edition is intended for use outside of the U.S. only, with content that may be different
from the U.S. Edition. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part.

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