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Summary Lectures, Articles & Book PRO3

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A full summary of all the lectures, articles and the book you must know for the exam of PRO3.

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  • 5 oktober 2023
  • 43
  • 2023/2024
  • Samenvatting
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LECTURES/ARTICLES
PRO3 – 2023




- Van Aken, J. E., & Berends, H. (2018). Problem solving in organizations.
Cambridge university press. Ch 1-3
- Kellogg, K. C. (2011). Hot lights and cold steel: Cultural and political toolkits
for practice change in surgery. Organization Science, 22(2), 482-502.
- Scherer, A. G., Palazzo, G., & Seidl, D. (2013). Managing legitimacy in
complex and heterogeneous environments: Sustainable development in a
globalized world. Journal of Management Studies, 50(2), 259-284.
- Van de Ven, A. H., & Poole, M. S. (1995). Explaining development and change
in organizations. Academy of Management Review, 20(3), 510-540.

,TABLE OF CONTENT
WEEK 1......................................................................................................................................3
Lecture 1 - Introduction..........................................................................................................3
Chapter 1 - exploring strategic change; an introduction.........................................................5
Article – Van de Ven & Poole (1995).....................................................................................6
WEEK 2......................................................................................................................................9
Lecture 2, Chapter 2 & 3 – Design Choices, the Change Path & understanding
implementation choices...........................................................................................................9
WEEK 3....................................................................................................................................15
Lecture 3 – Business Problem Solving.................................................................................15
Book - Van Aken & Berends................................................................................................17
WEEK 4....................................................................................................................................21
Lecture 4 – change context: organizing for change in surgery.............................................21
Article - Kellogg (2011)........................................................................................................22
WEEK 5....................................................................................................................................26
Lecture 5, Chapter 4 & 5 – Analyzing the Change Context and designing the transition....26
WEEK 6....................................................................................................................................34
Lecture 6, Chapter 6 & 7 – Transition Management............................................................34
Article - Scherer, Palazzo & Seidi (2013).............................................................................39
WEEK 7....................................................................................................................................43
Chapter 8 – concluding comments........................................................................................43

,WEEK 1
Lecture 1 - Introduction
DOVE (DDIE) Cycle: Diagnose – Design of a solution– Implementation – Evaluation.
Organizational change is relevant in today’s fast moving society and the inclusion of a
broader set of stakeholders. Organizational change is more emphasized on the process of
change instead of the individual parts. It cuts across the functions and hierarchical levels.


Strategic / transformational change is an organizational shift in the context of
environmental developments:
- Tasks context: more specific (important competitors, important customers etc.).
- Macro context: Social, Economic, Political, Technological & Ecological.
o Outer context = task context + macro context.
o Inner context = what is happening within the organization.
The change of many trajectories start in a change in the outer context.


Elements of change
- Hard elements: tangible elements (changes in patters of resource allocation,
organizational structure and processes).
- Soft elements: intangible elements (changes in central believes that members of an
organization hold about the organization, the nature of its environment and the
competition and how it competes – culture).
- Means: how do you want to achieve the goals.
- Ends: goals of the organization.
o Change can affect means, ends or both.


Context specific change
1. Change content: the way and what of change; an outline of the required future state
of the organization and its relationship to the current state of the organization.
2. Change process: how is the change implemented? (transition).
3. Outer context: external (competitive) environment.
4. Inner context: internal organizational context (control systems, power, and politics).




The importance of
inner context

, Change flowchart context specific change; identifies different decision-making points in the
strategic change process and sets out the overall way a change agent should approach the
management of strategic change.
1. Analyze competitive position: changed needed
2. Identify desired future state
3. Analyze change context: critical change features.
4. Identify change approach: design choices
5. Design transition process: levers and interventions.
6. Manage the transition: leadership issues.
7. Evaluate change outcomes.


Current state  transition state  future state


The transition state is about making things happen. It is important to beware of the context
and content of change to make appropriate design choices.
Context specific change = AJTI – managerial capabilities for change agents:
i. Analytical skills: to create a holistic picture of the organization (inner context).
ii. Judgmental skills: to recognize that is critical in a particular change context, and
design a change process that addresses it.
iii. Translation skills: moving between and vocabularies associated with the
formulation of strategy and vocabularies of change implementation.
iv. Implementation skills: to take action and decide on which intervention to make
and in what order to apply them.


Exercise

Hospital Manufacturer Bank
Output (end) Healthy people Products Services
Means  Doctors and nurses Have helpful
Workforce machinery /
workforce


Change process: “a progression of change events that unfold during an entity’s existence. An
entity can be an individual organization, but can also be a person.
Process theory: “explanation on how and why an organizational entity changes and develops.

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