Human Resource Management 16th Edition By Gary Des
Human Resource Management 16th Edition by Gary Des
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TEST BANK for Human Resource Management 16th Edition by Gary Dessler All Chapter A+
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Human Resource Management
TEST BANK for Human Resource Management 16th Edition by Gary Dessler All Chapter A+ PART ONE INTRODUCTION 1 Introduction to Human Resource Management 2 Employment Laws in India and the U.S. 3 Human Resource Management Strategy and Analysis PART TWO RECRUITMENT, PLACEMENT, AND TALENT MANAGEMENT 4 J...
TEST BANK for Human Resource Management 16th Edition by Gary Dessler.
TEST BANK for Human Resource Management 16th Edition by Gary Dessler. ISBN 9780135174531 (All 18 Chapters _Q&A).
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TEST BANK for Human Resource Management 16th Edition by Gary Dessler.
TEST BANK for Human Resource
Management 16th Edition by Gary
Dessler.
Test Bank Page 1
, TEST BANK for Human Resource Management 16th Edition by Gary Dessler.
Human Resources Management, 13e (Dessler)
Chapter 1 Introduction to Human Resource Management
1) The basic functions of the management process include all of the following EXCEPT .
A) planning
B) organizing
C) outsourcing
D) leading
The five basic functions of the management process include planning, organizing, staffing, leading, and controlling.
Outsourcing jobs may be an aspect of human resources, but it is not one of the primary management functions.
2) Which of the following is the person responsible for accomplishing an organization's goals by planning, organizing,
staffing, leading, and controlling personnel?
A) manager
B) entrepreneur
C) generalist
D) marketer
The manager is the person responsible for accomplishing an organization's goals by planning, organizing, staffing,
leading, and controlling the efforts of the organization's people. An entrepreneur may manage people or may hire a
manager to do so instead, but entrepreneurs are defined as individuals who start their own businesses.
3) Which of the following includes five basic functions--planning, organizing, staffing, leading, and controlling?
A) job analysis
B) strategic management
Test Bank Page 2
, TEST BANK for Human Resource Management 16th Edition by Gary Dessler.
C) management process
D) adaptability screening
The management process includes five basic functions--planning, organizing, staffing, leading, and controlling. Strategic
management refers to the process of identifying and executing the organization's mission by matching its capabilities
with the demands of its environment.
4) Which function of the management process requires a manager to establish goals and standards and to develop
rules and procedures?
A) planning
B) organizing
C) staffing
D) leading
Planning, organizing, staffing, leading, and controlling are the five main functions of management. The planning function
involves establishing goals and standards, developing rules and procedures, and forecasting.
5) Celeste spends most of her time at work establishing goals for her staff of fifty employees and developing
procedures for various tasks. In which function of the management process does Celeste spend most of her time?
A) leading
B) controlling
C) organizing
D) planning
The planning function of the management process requires managers to establish goals and standards, develop rules and
procedures, and develop plans and forecast. Leading involves motivating staff, while controlling requires a manger to set
standards, such as sales quotas. Assigning tasks to employees is an aspect of the organizing function.
Test Bank Page 3
, TEST BANK for Human Resource Management 16th Edition by Gary Dessler.
6) Jolene, a manager, delegates the responsibility for a project to Lee, her subordinate. Jolene is most likely involved
in which function of the management process?
A) staffing
B) organizing
C) motivating
D) leading
The organizing function of the management process includes delegating authority to subordinates and establishing
channels of communication. The organizing function also includes establishing departments and coordinating the work of
subordinates.
7) When managers use metrics to assess performance and then develop strategies for corrective action, they are
performing the function of the management process.
A) planning
B) leading
C) controlling
D) organizing
The controlling function of the management process requires managers to set standards such as sales quotas, quality,
standards, or production levels. Managers then compare actual performance with the standards, which often involves
the use of metrics. Corrective action is then taken when necessary.
8) Which function of the management process includes selecting employees, setting performance standards, and
compensating employees?
A) organizing
B) planning
Test Bank Page 4
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