CPI Nonviolent Crisis Intervention® Training – Q&A
Function is the Correct Ans - reason or motivation for a target
behavior
3 zones of personal space Correct Ans - intimate, personal, social;
oval shape since we tolerate proximity from the side more than in front or
behind
4 types of power struggles Correct Ans - defending authority or
credibility, personal button pushing, reminders of past history or irrelevant
issues, empty threats and ultimatums
5 levels of CPI Verbal Escalation Continuum 1-information seeking
Correct Ans - questioning, information seeking; provide a rational
response, avoid power struggle
5 levels of CPI Verbal Escalation Continuum 2 Correct Ans - refusal,
noncompliance, slight loss of rationality; set limits
5 levels of CPI Verbal Escalation Continuum 2-challenging question
Correct Ans - questioning authority, attempting to draw staff into a
power struggle; provide rational response and avoid power struggles
5 levels of CPI Verbal Escalation Continuum 3 Correct Ans - release,
verbal and emotional outburst; remove audience from area, allow
individual to let off steam
5 levels of CPI Verbal Escalation Continuum 4 Correct Ans -
intimidation, verbally and/or nonverbally threatening staff; seek assistance
from team and avoid individual intervention
5 levels of CPI Verbal Escalation Continuum 5 Correct Ans - tension
reduction, decrease in physical and emotional energy; re-establish
communication and therapeutic rapport
5 roles of nonverbal communication - Accenting Correct Ans - add
emphasis to verbal message, pounding a table, etc.
,5 roles of nonverbal communication - Complementing Correct Ans -
it may add to your verbal message, pat on the back, stepping back from...
5 roles of nonverbal communication - Substitution Correct Ans -
facial expression and body language can convey a more vivid message than
words
5 roles of nonverbal communication -Contradiction Correct Ans - it
contradicts the message you're trying to convey, suggesting a lie
5 roles of nonverbal communication -Repetition Correct Ans - it
repeats and strengthens the message you're making verbally
5-step approach to setting limits Correct Ans - 1. identify the
unwanted behavior 2. explain why it is unwanted 3. give reasonable choices
and consequences 4. allow time 5. be prepared to enforce the consequences
7 types of nonverbal communication Correct Ans - facial
expression, body movement and posture, gestures, eye contact, touch,
space, voice
ABCS Correct Ans - antecedent, behavior, consequence, setting
event
Acting out person - grap (response) Correct Ans - gain a
physiological advantage
Acting out person - strike (response) Correct Ans - block or deflect
the weapon, move the target
Acting-out person: nonviolent physical crisis intervention Correct Ans
-
antecedent Correct Ans - conditions that occur before behavior,
which trigger the behavior
Anxiety, anxious (Crisis Development/Behavior Levels) Correct Ans -
Change in behavoir; pacing, jimmy leg, repetitive body movement,
sweating, perseveration
, Auxiliary team member duties Correct Ans - check, address,
recognize, engage in
behavior Correct Ans - observable actions that immedicately follow
the antecedent
Behavior level and interventions - Acting-out Person/Nonviolent Physical
Crisis Intervention Correct Ans - CPI Classroom Models of CPI
Personal Safety Techniques and Nonviolent Physical Crisis Intervention as
a last resort
Behavior level and interventions - anxiety/supportive Correct Ans -
proxemics, kinesics, CPI Supportive Stance, paraverbal communicataion
Behavior level and interventions - defensive/directive Correct Ans -
CPI Verbal Escalation Continuum and Setting Limits
Behavior level and interventions - Tension Reduction/Therapeutic Rapport
Correct Ans - The CPI COPING Model
Biomechanical Benefit Correct Ans - Hold & stabilize, pull/push,
lever
Build on the CPI foundation - demonstrate Correct Ans -
demonstrate ability and confidence in applying course content and skills to
real-life work experiences
Build on the CPI foundation - develop Correct Ans - develop a
greater understanding of course concepts
Build on the CPI foundation - problem Correct Ans - problem solve
and strengthen crisis intervention skills
Build on the CPI foundation - receive Correct Ans - receive
additional supporting information
Voordelen van het kopen van samenvattingen bij Stuvia op een rij:
Verzekerd van kwaliteit door reviews
Stuvia-klanten hebben meer dan 700.000 samenvattingen beoordeeld. Zo weet je zeker dat je de beste documenten koopt!
Snel en makkelijk kopen
Je betaalt supersnel en eenmalig met iDeal, creditcard of Stuvia-tegoed voor de samenvatting. Zonder lidmaatschap.
Focus op de essentie
Samenvattingen worden geschreven voor en door anderen. Daarom zijn de samenvattingen altijd betrouwbaar en actueel. Zo kom je snel tot de kern!
Veelgestelde vragen
Wat krijg ik als ik dit document koop?
Je krijgt een PDF, die direct beschikbaar is na je aankoop. Het gekochte document is altijd, overal en oneindig toegankelijk via je profiel.
Tevredenheidsgarantie: hoe werkt dat?
Onze tevredenheidsgarantie zorgt ervoor dat je altijd een studiedocument vindt dat goed bij je past. Je vult een formulier in en onze klantenservice regelt de rest.
Van wie koop ik deze samenvatting?
Stuvia is een marktplaats, je koop dit document dus niet van ons, maar van verkoper LeCrae. Stuvia faciliteert de betaling aan de verkoper.
Zit ik meteen vast aan een abonnement?
Nee, je koopt alleen deze samenvatting voor €17,79. Je zit daarna nergens aan vast.