NHA MEDICAL ASSISTANT (CCMA) CERTIFICATION PRACTICE TEST 2.0 (150) QUESTIONS AND ANSWERS 2023/2024
The laboratory report on a patient indicates a hemoglobin level of 7g/dL. Which of the following is the first action for the medical assistant to take? Notify patient, Inform the patient, Record th...
NHA MEDICAL ASSISTANT (CCMA)
CERTIFICATION PRACTICE TEST 2.0
(150 QUESTIONS)
The laboratory report on a patient indicates a hemoglobin level of 7g/dL. Which of the
following is the first action for the medical assistant to take? Notify patient, Inform the
patient, Record the results in the medical record, Repeat the test to insure accuracy. -
correct answer Notify the Provider ( Because the results indicate a critically low level
of hemoglobin level, the assistant should notify the provider).
A medical assistant is preparing a patient to have cryosurgery following an abnormal
Papanicolaou test. Which of the following statements should the assistant make to
explain the procedure? Cyrosurgery is a laser surgery that kills the abnormal cells,
involves a probe that cauterizes and kill abnormal cells, involves an extremely cold
probe to freeze and kill abnormal cells. - correct answer “Cryosurgery involves an
extremely cold probe to freeze and kill abnormal cells.”
(This is an accurate description of cryosurgery, which involves a low-temperature probe
to freeze tissue to destroy abnormal cells.
Which of the following dressing should la medical assistant use on a partial-thickness
burn? skin closure application, non adherent dressing, lubricated mesh gauze, sterile
gauze dressing - correct answer Nonadherent dressing
(This type of dressing allows the wound to be exposed to air and heal).
Which of the following positions is appropriate for a pelvic examination? lithotomy,
prone, supine, high flowers - correct answer Lithotomy Position
A medical assistant receives a call from a patient requesting a refill for fentanyl patches
for chronic pain. Which of the following actions should the assistant take? call the
prescription in to the patient’s pharmacy, tell the patient to schedule an office visit, fax
the prescription to the patients pharmacy, refer the patients request to the provider. -
correct answer Refer the patients’s request to the provider.
(The assistant should recognize the fentanyl as a Schedule || drug that requires a
written prescription from the provider. The first step when reviewing a refill request is to
contact the provider.
A medical assistant is preparing to create a report about patient who have a family
history of breast cancer. Which of the following types of software will allow the assistant
to sort, retrieve, and combine information for this report? accounting and billing,
appointment scheduling, word processor, data base management - correct answer
Database management
, (The assistant should use database management system to sort and retrieve
information quickly . A database allows the assistant to track specific information and
create customized applications to sort the information and create reports.
A medical assistant receives a telephone call form a patient who is hesitant about
discussing a new medical concern unless the conversation is with a provider. The
assistant should use which of the following techniques to address the patients
reluctance? tell the patient he has nothing to worry about, ask the patient why he does
not trust the assistant, use reflective statement to recognize patient concerns, provide
examples of other patients who has similar concerns - correct answer Use a reflective
statement to recognize the patients’ concerns.
(Reflection is an active listening technique that demonstrates to the patient that the
assistant is listening to what is being said and is taking the patients feelings into
consideration. The assistant should use this communication technique to express
recognition of the patients concerns).
Which of the following items in a medical office are considered administrative office
supplies? computers, telephones and chairs | letterhead , envelopes, and business
cards | exam paper, stethoscope, and otoscope | File cabinets, storage bins, and
shelves for record. - correct answer Letterhead, envelopes, and business cards
(Letterhead, envelopes, business cards, stationary, copy paper, pens and pencils are
considered administrative office supplies necessary for the admin of the practice).
Which of the following laboratory results should the medical assistant recognize is
abnormal? Sodium 138meq/L | Red blood cell count 5.2/mm^3 | Platelets 350/mm^3 |
Potassium 3 mEq/L - correct answer Potassium 3 meq/L
( This potassium level is below the expected reference range of 3.5 to 5 meq/L).
A medical assistant is caring for a child who has varicella zoster virus. The assistant
should recognize that varicella is transferred through which of the following modes of
transmission? Airbone | Bloodborne | Vector-borne | Foodborne - correct answer Air
borne
( Varicella zoster virus is also known as chickenpox, is spread by airborne and contact
transmission. Contaminated particles can be inhaled through any tiny droplets that are
exhaled by the infected person).
A medical assistant is reviewing laboratory results that confirm a patient has varicella
zoster virus. The assistant should identify that this micro-organism causes which of the
following types of infections? Mumps | Measles | Rubella | Chickenpox - correct
answer Chickenpox
(Varicella zoster virus can cause chickenpox or shingles).
A medical assistant is caring for an infant who suddenly becomes unresponsive for
unknown reasons. Which of the following actions should the assistant take? Check for
foreign object in the mouth with a blind finger sweep | perform abdominal thrust | initiate
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