Introduction to Business Management Chapter 1 Complete
Introduction to Business Management Chapter 10 Complete
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University of South Africa (Unisa)
MNB1601 Business management (MNB1601)
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Voorbeeld van de inhoud
MNB 1601
ASSIGNMENT 4 SEMESTER 1 2024
Use this document as a guide to learn, compare and reference
,EXPECTVIEW TUTORS
,2/18/24, 6:10 PM Assessment 4: Attempt review
Started on Sunday, 18 February 2024, 6:03 PM
State Finished
Completed on Sunday, 18 February 2024, 6:10 PM
Time taken 6 mins 58 secs
Marks 20.00/20.00
Grade 100.00 out of 100.00
Question 1 Quality planning and control can be divided into six steps. Which one of the following options represents the second step in this process?
Correct
Mark 1.00 out of Select one:
1.00 a. Setting standards for each quality characteristic.
Flag question b. Defining the quality characteristics.
c. Measuring the quality characteristics.
d. Controlling quality against the set standards.
The correct answer is: Measuring the quality characteristics.
Question 2 Different operations have different characteristics and the processes may differ fundamentality in four ways (the four Vs). Which one of the following Vs
Correct will influence the cost of making a product or delivering a service, given that a lower production cost per unit is possible, if the fixed cost is spread over a
larger number of units?
Mark 1.00 out of
1.00
Select one:
Flag question
a. Volume of output
b. Variety of output
c. Variation of output
d. Visibility of output
The correct answer is: Volume of output
Question 3 Quality planning and control can be divided into six steps. Which one of the following options represents the third step in this process?
Correct
Mark 1.00 out of Select one:
1.00 a. Setting standards for each quality characteristic.
Flag question b. Defining the quality characteristics.
c. Measuring the quality characteristics.
d. Controlling quality against the set standards.
The correct answer is: Setting standards for each quality characteristic.
Question 4 During 2019, a new 22,700m² food production facility belonging to In2food was opened in the OR Tambo Special Economic Zone in Johannesburg.
Correct Described as the largest and most diverse ultra-fresh food facility of its kind in the southern hemisphere, and the second largest C02 refrigeration facility
in the world, the new Bonaero site created 600 new jobs. Should the Bonaero site make use of standard operating procedures which encourages smaller,
Mark 1.00 out of
incremental changes to take place in the functioning of the operations process, which approach to improvement has In2Food taken?
1.00
Flag question Select one:
a. Breakthrough improvement
b. Business process re-engineering
c. Kaizen improvements
d. Fundamental improvements
The correct answer is: Kaizen improvements
Question 5 The importance of production and operations management (POM) and the operations system becomes clear when your life depends on it. No airline
Correct passenger would want to know that some airlines, airports or aircraft are bad and some are good. There should only be one standard of excellence,
especially when a plane is airborne. Quality planning and control is especially important when it comes to air traffic operations as customers’ lives depend
Mark 1.00 out of
on it. Which one of the following represents the second step in the quality planning and control process?
1.00
EXPECTVIEW TUTORS 1/5
, 2/18/24, 6:10 PM Assessment 4: Attempt review
Flag question Select one:
a. Identify the causes of poor quality
b. Controlling quality against set standards
c. Setting standards
d. Measuring quality characteristics
The correct answer is: Measuring quality characteristics
Question 6 Airports such as OR Tambo International must be able to deal with a short waiting tolerance as passengers experience most value-adding activities first-
Correct hand. Passengers should be able to collect baggage from terminals in a reasonable time period. This refers to the of output.
Mark 1.00 out of
1.00 Select one:
Flag question
a. variety
b. visibility
c. variation
d. volume
The correct answer is: visibility
Question 7 One of the advantages of an effective and efficient operation is that it can reduce the amount of investment needed. This is because .
Correct
Mark 1.00 out of Select one:
1.00 a. it creates a solid base of operational skills and knowledge to develop new products and services
Flag question b. increasing the effective capacity of the operation by better use of facilities may decrease the amount of capital required to run the facilities
c. sales are increased by offering superior quality products
d. the organisation has build an outstanding reputation for offering good value for money
The correct answer is: increasing the effective capacity of the operation by better use of facilities may decrease the amount of capital required to run the
facilities
Question 8 Total Quality Management (TQM) is an approach to quality which requires the entire business to be responsible for quality. Oakland’s TQM model lists
Correct various factors that should be taken into account when implementing TQM. The four Ps in this instance refer to the components of the
model.
Mark 1.00 out of
1.00
Select one:
Flag question
a. soft
b. hard
c. visible
d. management
The correct answer is: hard
Question 9 During 2019, a new 22,700m² food production facility belonging to In2food was opened in the OR Tambo Special Economic Zone in Johannesburg.
Correct Described as the largest and most diverse ultra-fresh food facility of its kind in the southern hemisphere, and the second largest C02 refrigeration facility
in the world, the new Bonaero site created 600 new jobs. Within the processing area, is housed world-class state of the art food manufacturing equipment
Mark 1.00 out of
imported from around the world as well as quality South African equipment. Failure prevention and recovery are crucial elements of the operations
1.00
processes used by the food processing industry. If the facility’s engineers use a cause-effect diagram to determine the effect of power outages on the
Flag question spoilage rates of different food stuffs, they are conducting .
Select one:
a. failure analysis
b. process-monitoring
c. failure detection
d. quality control
EXPECTVIEW TUTORS 2/5
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