Tentamen (uitwerkingen)
ITIL FOUNDATION V4 CERT PREP 1 EXAM 2024
- Vak
- Instelling
Service Management - correct answer A set of specialized organizational capabilities for providing value to customers in the form of services. (Ch 2, pg 18) Value - correct answer The perceived benefits, usefulness, and importance of something. (Ch 2, pg 19) Organization - correct answer A pe...
[Meer zien]