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Summary Van Oorschot - Organizing permanent Beta
- Vak
- 325232-M-6
- Instelling
- Tilburg University (UVT)
Summary of the paper: Van Oorschot - Organizing permanent Beta
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Authors combine SD with other methods to address complex problems, uncertainties in variables,diverse agent perspectives, and contextual challenges. The combination of SD with other methods
aims to provide a deeper and more effective understanding of the research problems being
addressed.
3.3 Why are combinations made?
Benefits of Combining SD with Other Methods:
Increased confidence and rigor in obtaining and quantifying variables by incorporating
subjective beliefs and perceptions, identifying key variables, and using genetic algorithms for
simulation experiments.
Inclusion of multiple attributes and perspectives of agents through cognitive mapping and
agent-based modeling.
Structures and processes supporting intervention and implementation using soft systems
methodology and viable systems modeling.
Main Phases in SD Modeling: Benefits can be assigned to two main phases in SD modeling: the
conceptualization phase and the simulation phase.
It outlines the conceptualization phase involving problem articulation using verbal and visual tools,
and the simulation phase involving numbers and equations. The benefits of combining SD modeling
with other methods are listed in Table 1, distilled from reviewed papers.
Towards an evidence-based framework
The evidence-based framework involves four steps. The first step is to define the initial problem and
determine if SD can address it. The second step assesses the problem in terms of its nature, key
variables, diversity of agents, and context. The third step explores why a specific combination is
suitable based on problem characteristics. Finally, the fourth step focuses on implementing the
chosen method with SD effectively.The document discusses the combination of System Dynamics
(SD) modeling with other methods to address complex problems with uncertainty and conflicting
stakeholder interests. It highlights three key methods - conjoint analysis, scenario planning, and
agent-based modeling - as suitable approaches. While all three methods increase confidence in
obtaining variables, agent-based modeling stands out for enhancing both simulation and
conceptualization phases. The iterative nature of combining methods is emphasized, allowing for
reassessment and refinement of problem framing throughout the process.
(2023) Van Oorschot – Organizing the
permanent Beta
Introduction
Digital services provided by companies like telecom, banking, and insurance have evolved into digital
service networks over the past decade. These services rely heavily on automated processes and are
supported by IT. The environment of digital services has shifted from a structured, complicated
context to a more complex one, where cause and effect are coherent only in retrospect. This change
requires organizations to realign their strategy and performance measures, emphasizing the need to
invest in post-release performance monitoring over pre-release QA activities. The document
explores the impact of this shift on resource allocation and staffing distribution in digital service
providers.
Theoretical Background
Digital services provided by companies like telecom, banking, and insurance involve automated
processes to serve millions of customers. This system, known as a digital service supply chain,
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