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Test Bank for Service Management Operations, Strategy, Information Technology 10th Edition By Sanjeev Bordoloi
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Test Bank for Service Management Operations, Strategy, Information Technology 10th Edition By Sanjeev Bordoloi. PART ONE Understanding Services. 1 The Service Economy 2 Service Strategy PART TWO Designing the Service Enterprise 3 New Service Development 4 The Service Encounter 5 Supporting Facility...
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