Tentamen (uitwerkingen)
HFT Exam 1 || Questions and 100% Verified Answers.
- Vak
- Instelling
Hospitality correct answers Fastest growing industry worldwide fast paced, exciting, every day is different Product is INTANGIBLE (cant hold it) Service Experience correct answers When a guest meets and interacts with an employee "moment of truth" cannot be taken back or done ove...
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