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SALESFORCE USER EXPERIENCE DESINER EXAM 1 -SALESFORCE UX DESIGNER CERTIFICATION ACTUAL EXAM 100 REAL QUESTIONS AND CORRECT ANSWERS AGRADE€28,32
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SAFE AGILE PRODUCT MANAGEMENT (APM)
LATEST EXAM REAL EXAM QUESTIONS AND
CORRECT ANSWERS (VERIFIED ANSWERS)
AGRADE
The PM may fulfill the role of the _____? - ANSWER
>>>>Product owner: defining stories, prioritizing team backlogs,
accepting stories, etc.
T or F? PM supports all product aspects - ANSWER >>>>True -
Acts as marketing, contact for sales, reviews legal agreements,
responses to service requests, manages value steam economics
PMs rely on ___ for development facing concerns - ANSWER
>>>>Product Owners
Four dimensions of product management stakeholders -
ANSWER >>>>Business goals, getting it off the shelf (shipped),
getting it built and leveraging support
____________ ____________ is an iterative solution
development process that promotes a holistic approach to
delighting all stakeholders - ANSWER >>>>Design thinking
Desirable, sustainable, feasible and _________ are the four areas
of design thinking - ANSWER >>>>viable
Driving product strategy and execution, communicating vision,
managing program backlog all have to do with what APM area? -
ANSWER >>>>Feasible
,What are the 2 populations of Geoffrey Moore's Crossing the
Chasm? - ANSWER >>>>Early adopters and late adopters
What is Design Thinking's double diamond? - ANSWER
>>>>Understand the problem, design the right solution
What are the two steps of Understanding the Problem in Design
Thinking? - ANSWER >>>>Discover (diverge), Define (converge)
What the two steps of Designing the right solution in Design
thinking? - ANSWER >>>>Develop (diverge), Deliver (Converge)
Focuses on the who, what and why, Determines concepts,
opinions and values, assesses value provided and what
internal/external customers will pay, influences marketing and
sales is what research area? - ANSWER >>>>Market Research
Focuses on the how, observes and evaluates what customers
and users do, determines how customers use or will use the
product, influences capabilities and features is what research
area? - ANSWER >>>>User research
What research area generally aligns to long-term product
development planning horizons? - ANSWER >>>>Market
research
T or F. Continuous exploration is market research - ANSWER
>>>>True
What are the 5 populations of diffusion of innovation? - ANSWER
>>>>Innovators, early adopters, early majority, later majority and
laggards
, What kind of data is: Previously collected and published data, and
may or may not address specific questions - ANSWER
>>>>Secondary data
What kind of data is: custom designed and implemented to
answer specific questions as best as possible? - ANSWER
>>>>Primary data
Usage analytics/product telemetry, government data and libraries
are all examples of what kind of data? - ANSWER
>>>>Secondary data
A/B testing, questionnaires/surveys are examples of what kind of
Primary data? - ANSWER >>>>Quantitative
SImple surveys, Gemba, innovation games and trade studies are
examples of what kind of Primary Data? - ANSWER
>>>>Qualitative
What of these are considered user research: Usage analytics,
government data, libraries, syndicated/private data? - ANSWER
>>>>syndicated/private data
Which of these are considered secondary market research?
Choice modeling, conjoint analysis, questionnaires/surveys or A/B
testing? - ANSWER >>>>None - they are all primary market
research
Builds customer empathy with team doing the research, creates
vivid, concrete language and commitment to solve customers
problems, forms the foundation of innovation by letting you
explore 'what you don't know you don't know' are all strengths of
what kind of research? - ANSWER >>>>Qualitative research
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