Grade 12 Tourism Prelim & Final 2024
Content:
1. Contextual questions p. 2
2. Tourism sectors & Communication and customer service p. 7
3. Tourism attractions p. 13
4. Map work and tour planning p. 23
5. Cultural and heritage tourism p. 38
6. Sustainable and responsible tourism p. 43
7. L...
Thank you very much Estelle, I'm glad the notes were able to help.
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1
TOURISM
2024
GRADE 12
NOVEMBER
EXAM
Previous exam papers were used to compile these notes. NSC NOVEMBER: TOURISM 2019, NSC
NOVEMBER: TOURISM 2020, NSC NOVEMBER: TOURISM | 2021, IMPAQ Sep question papers 2019,
2020, 2021& NSC 2022. These are suggested answers from the memorandums. Some information
is repeated, I want to show you the different ways the same information is asked. Images CANVA
I encourage you to answer the calculation/illustration questions without even looking at the
answers.
Good luck. Juffrous Ansie
Content:
1. Contextual questions p. 2
2. Tourism sectors & Communication and customer service p. 7
3. Tourism attractions p. 13
4. Map work and tour planning p. 23
5. Cultural and heritage tourism p. 38
6. Sustainable and responsible tourism p. 43
7. Local, Regional and International Tourism p. 48
8. Marketing p. 57
@ Juffrou_Ansie
, 2
Contextual questions
Visa
Stamp in your passport indicating that the country you are traveling to
gives you permission to enter the country.
Passport. The government department responsible for issuing the
document below that shows citizenship and gives permission to
leave the country: Department of Home Affairs
Fluctuation The fluctuations of the exchange rate are known as fluctuation.
AA
An international driver's permit (IDP) can be obtained from the AA
Patricia de Lille, Minister of Tourism
General unrest The widespread looting of shops and businesses in the provinces of
KwaZulu-Natal (KZN) and Gauteng during the period 9 to 17 July 2021
is classified as general unrest.
Exchange rate Convert local currency to foreign currency.
GDP GDP is the value of goods and services produced in a given year.
Gross domestic product.
Standard time All the places in a particular time zone share the same time. This time
is called standard time.
Single supplement An additional fee payable when a guest decides not to share double
facilities.
Equator The 0 degrees latitude line is also known as the equator
IDL The IDL is an imaginary line that causes changes to the day and date
International date line. of a country. The International Date Line (IDL) is an imaginary line
across the Pacific Ocean.
The image shows that an attraction provides universal access to
tourists with special needs.
DBT: Daylight Saving This is to advance your watch 1 hour.
Time
@ Juffrou_Ansie
, 3
Tourism Indaba An annual trade show in Durban that markets South African products.
Exhibition of a wide range of South African tourism products. Attracts
many international visitors
Local procurement Local sourcing means buying goods manufactured by businesses in
your area.
Comrades An annual sporting event hosted in KwaZulu-Natal
The Basic Conditions of The Basic Conditions of Employment Act states that a normal 5-day
Employment Act week must consist of 45 working hours.
Foreign market share The proportion of inbound tourism that South Africa receives in
relation to the rest of the world
Malaria Using insect repellent on exposed skin, staying indoors, wearing long
clothes are precautions against Malaria.
Cholera Tourists will need medication if they contract this waterborne
disease. Found in contaminated water.
Bilharzia A disease acquired in the same manner as Cholera
WHO
"The attainment by all people of the highest possible level of health"
SAT: The main purpose of this public entity is to market South Africa
internationally.
TOMSA The ITB in Berlin is an opportunity to market South Africa on an
international level.
TOMSA levy is the 1% levy charged to the consumer for the use of
specific tourism services in South Africa.
UNESCO is the acronym for United Nations Educational, Scientific
and Cultural Organization
@ Juffrou_Ansie
, 4
A local Trade Show, open to the public - focusing on outdoor and
adventure destinations and gear.
Tour budget A tour budget consists of the following Accommodation, meals and
transport
Travel allowances This refers to how much money a traveller may take out of South
Africa. These transactions are subject to exchange control
regulations, which are governed by the South African Reserve Bank
Multiplier effect The distribution of funds through different sectors so that more
people can benefit.
Yellow fever An example of a mandatory vaccination before entering South
America.
DR Congo - an African country that is a yellow fever risk area
Travel clinic Issue a health certificate.
SARS The name of the customs department of the government agency that
plays a role in the regulation and movement of goods and people at
our borders
Airport tax Airport tax is an example of a miscellaneous expense that will affect
the budget of a tour.
Customs duty When a tourist passes through the red channel at customs, a tourist
is likely to pay customs tax
Bank selling rate/ BVK A South African outbound tourist with local currency visits a foreign
exchange trading bureau before leaving on holiday. The bank will use
the bank purchase rate when the transaction is made.
Bank purchase rate/ BAK The rate at which a bank exchanges foreign currency for local
currency
Foreign currency The term used when converting local currency to foreign currency.
Preloaded foreign currency debit cards. An international traveller
used Travel Wallet as his preferred payment method during his world
trip.
Schengen visa Before a tourist travels to Greece, they must apply for a Schengen
visa. The Schengen visa gives travellers the opportunity to travel
through most countries in Europe.
A transit visa A transit visa allows the bearer to pass through a country en route to
his/her final destination.
Euro A tourist visits the Eiffel Tower. In which currency will the tourist pay
the entrance fee?
Yen Japan's currency is Yen.
@ Juffrou_Ansie
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