1. An IS auditor should expect which of the following items to be included in the
request for proposal
(RFP) when IS is procuring services from an independent service provider (ISP)?
A References from other customers
B Service level agreement (SLA) template
C Maintenance agreement
D Conversion plan - correct answers The answer is A
An IS auditor should look for an independent verification that the ISP can perform
the tasks being
contracted for. References from other customers would provide an independent,
external review and
verification of procedures and processes the ISP follows—issues which would be
of concern to an IS
,auditor. Checking references is a means of obtaining an independent verification
that the vendor can
perform the services it says it can. A maintenance agreement relates more to
equipment than to services,
and a conversion plan, while important, is less important than verification that the
ISP can provide the
services they propose.
2. To aid management in achieving IT and business alignment, an IS auditor should
recommend the
use of:
A control self-assessments.
B a business impact analysis.
C an IT balanced scorecard.
D business process reengineering. - correct answers The correct answer is C
An IT balanced scorecard (BSC) provides the bridge between IT objectives and
business objectives by
,supplementing the traditional financial evaluation with measures to evaluate
customer satisfaction,
internal processes and the ability to innovate. Control self-assessment (CSA),
business impact analysis
(BIA) and business process reengineering (BPR) are insufficient to align IT with
organizational
objectives.
3. A poor choice of passwords and transmission over unprotected
communications lines are examples
of:
A vulnerabilities.
B threats.
C probabilities.
D impacts. - correct answers The answer is A
, Vulnerabilities represent characteristics of information resources that may be
exploited by a threat.
Threats are circumstances or events with the potential to cause harm to
information resources.
Probabilities represent the likelihood of the occurrence of a threat, while impacts
represent the
outcome or result of a threat exploiting a vulnerability.
4. To support an organization's goals, an IS department should have:
A a low-cost philosophy.
B long- and short-range plans.
C leading-edge technology.
D plans to acquire new hardware and software. - correct answers The correct
answer is B
To ensure its contribution to the realization of an organization's overall goals,
the IS department should
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