ASQ Post Test UPDATED Exam Questions and CORRECT Answers
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ASQ Post Test UPDATED Exam Questions
and CORRECT Answers
The equality movement can trace its roots back to medieval Europe, where craftsmen began
organizing into unions called guilds in the late 13th century. What did these guilds do? -
CORRECT ANSWER- Develop strict rules for product and ser...
ASQ Post Test UPDATED Exam Questions
and CORRECT Answers
The equality movement can trace its roots back to medieval Europe, where craftsmen began
organizing into unions called guilds in the late 13th century. What did these guilds do? -
CORRECT ANSWER- Develop strict rules for product and service quality.
Which of the following quality gurus first acknowledged worker expertise and involved
workers in continuous process improvement. - CORRECT ANSWER- Dr. W. Edwards
Deming
Which of the following quality gurus is commonly associated with the Seven Basic Quality
Tools - CORRECT ANSWER- Kaoru Ishikawa·
Which of the following aspects of a quality culture is the primary mans to spread new quality
ideas across organizational boundaries? - CORRECT ANSWER- Organizational learning·
· What is at the heart of all successful quality initiatives. - CORRECT ANSWER- People
· Which of the following best defines quality in the manufacturing industry. - CORRECT
ANSWER- The organizations quality management system is ISO 9000 compliant.
When describing a quality planning process, which of the following best explains the
component parts required to meet the needs of customers? - CORRECT ANSWER- Key
requirements, performance indicators, and a commitment of resources·
Examination, inspection, and testing processes are established with which aspect of the
quality planning process. - CORRECT ANSWER- o Operational Planning
A new quality auditor has received education and training to increase their skills and
confidence in their new role. The quality auditor is now performing the role independently.
What is the most important action their manager can take to build the new auditors
engagement in the role and the organization - CORRECT ANSWER- o Help the new auditor
see the impact of her outputs on the next person in the process.·
, · What is the primary purpose behind a system-based approach to process management? -
CORRECT ANSWER- o Organizational objectives are achieved more efficiently when
resources and activities are managed as processes.
· You have been asked to audit the process of opening a checking account at a local bank,
where they are interested in improving process effectiveness. As you are preparing you
SIPOC which of the following would best represent process outputs. - CORRECT
ANSWER- o Checking account opened, initial deposit entered, starter checks given, checks
ordered.
In a bakery shop, which of the following demonstrates a common cause variation in the
production of fresh products? - CORRECT ANSWER- The 25-year primary baker is on
vacation.
· An engineer is leading a process improvement team to reduce wasted product due to missed
cuts of wood products used in creating low-end cabinetry. As the team is evaluating their
process flow and results, it became apparent that every wood cutter was using their skills and
best judgment about which tools to use and how to measure for the cuts. In view of this
finding, what should be the teams priority action recommendation - CORRECT ANSWER-
Develop standard work processes for measures and cuts
The activity that includes all planned and systemic activities implemented within a quality
system that provides confidence that a product or service fulfills quality requirements is: -
CORRECT ANSWER- o Quality Assurance
· Attitude's beliefs values and expectations are part of the elements that best describe which
of the following - CORRECT ANSWER- Organizational culture
· One of the intentions of standardization is to : - CORRECT ANSWER- o Prevent defects
due to variation by performing tasks consistently
· A midwestern US cattle farm sent over 4000 pounds of beef to the processing center for
packaging and distribution. On arrival it was identified that some testing procedures to ensure
the safety of the meat were not logged, as required by law. As a result, the historically high-
quality meat had to be discarded. In view of this event, what was the most significant benefit
of quality in the process - CORRECT ANSWER- o The quality check prevented a rare, but
potentially harmful disease transmission.
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