OMGT Exam Multiple Choice || WITH 100% CORRECT ANSWERS.
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18) Which of the following statements regarding the supply chain is TRUE?
A) A second-tier supplier is downstream from a first-tier supplier.
B) A first-tier supplier is upstream from a second-tier supplier.
C) A customer is upstream from a first-tier supplier.
D) A first-tier supplier is downs...
OMGT Exam Multiple Choice || WITH 100% CORRECT
ANSWERS.
18) Which of the following statements regarding the supply chain is TRUE?
A) A second-tier supplier is downstream from a first-tier supplier.
B) A first-tier supplier is upstream from a second-tier supplier.
C) A customer is upstream from a first-tier supplier.
D) A first-tier supplier is downstream from a second-tier supplier. correct answers D) A first-
tier supplier is downstream from a second-tier supplier.
27) Efforts to improve cooperation among firms in the supply chain can be characterized as:
A) globalization.
B) domestic focus.
C) relationship management.
D) electronic commerce. correct answers C) relationship management.
Which department is least likely to interact with the purchasing function?
A) engineering
B) finance
C) human resources
D) operations correct answers C) human resources
32) Which of the following is NOT a trend in operations management?
A) increased use of electronic commerce
B) increased globalization
C) decreased delivery times
D) decreased customization correct answers D) decreased customization
Planning numbers needed for effective decision making are typically developed by:
A) forecasting.
B) capacity planning.
C) inventory management.
D) process selection. correct answers A) forecasting.
12) The ability to produce a wide range of products or service is:
A) mix flexibility.
B) changeover flexibility.
C) volume flexibility.
D) run flexibility. correct answers A) mix flexibility.
7) Highly automated batch processes that can reduce the cost of making similar groups of
products are:
A) functional layouts.
B) flexible manufacturing systems.
C) make-to-stock.
D) adjacent processes. correct answers B) flexible manufacturing systems.
8) The time between completions of successive units on a production line is called:
A) cycle time.
,B) takt time.
C) elapsed time.
D) work time. correct answers A) cycle time.
9) An advantage of a production line process is:
A) the volume of output needed to justify the investment.
B) the degree of flexibility of the process.
C) the per unit cost of items produced on the line.
D) the range of output typically produced on such a process. correct answers C) the per unit
cost of items produced on the line.
10) Which of these manufacturing processes is most likely dictated by the physical
characteristics of the product being produced?
A) continuous flow
B) job shop
C) batch
D) production line correct answers A) continuous flow
1) Structural elements of a business include:
A policies.
B people.
C decision rules.
D computer systems. correct answers D computer systems.
2) ________ is an example of an infrastructural element.
A) A building
B) An organizational structure
C) Office equipment
D) A fleet of delivery trucks correct answers B) An organizational structure
11) Assemble-to-order occurs upstream from:
A) finishing.
B) design.
C) material sourcing.
D) fabrication. correct answers A) finishing.
12) The greater the emphasis on intangible activities, the more management's attention will
be directed to:
A) buildings and property.
B) training employees.
C) truck fleets.
D) material costs. correct answers B) training employees.
13) The point where the customer interfaces directly with the service organization is:
A) the back room.
B) onstage.
C) the floor.
D) the front room. correct answers D) the front room.
14) A legal service in a corporate acquisition probably scores:
, A) high on customization and high on intangible activities.
B) low on customization and high on physical activities.
C) high on customer contact and low on intangible activities.
D) low on customer contact and low on intangible activities. correct answers A) high on
customization and high on intangible activities.
2) A sporting apparel manufacturer that produces t-shirts to commemorate significant athletic
achievements for proud students and alumni probably uses:
A) a fixed position layout.
B) batch manufacturing.
C) a continuous flow process.
D) a production line. correct answers B) batch manufacturing.
3) The Devon Tower graces the Oklahoma City skyline and is officially the tallest building in
the state. The manufacturing process used to produce this jewel is most probably:
A) a batch manufacturing process.
B) a hybrid process.
C) a job shop.
D) a fixed-position layout. correct answers D) a fixed-position layout.
21) The majority of the total operating budget for most organizations is:
A) engineering costs.
B) advertising costs.
C) supply chain costs.
D) equipment maintenance costs. correct answers C) supply chain costs.
22) A set of logically related tasks or activities performed to achieve a defined business
outcome is a:
A) process.
B) primary process.
C) support process.
D) development process. correct answers A) process.
23) A set of tasks or activities that addresses the main value-added activities of an
organization is a:
A) process.
B) primary process.
C) support process.
D) development process. correct answers B) primary process.
24) Which of the following statements BEST describes current thinking regarding processes?
A) If companies concentrate on how functional areas like marketing, finance, and operations
are organized, then everything will be fine.
B) Managing functional areas like marketing, finance, and operations is essentially the same
thing as managing what a business does.
C) If the individual functional strategies of marketing, finance, and accounting are aligned
with the overall business strategy, then everything will be fine.
D) Developing superior business processes requires a cross-functional and cross-
organizational perspective. correct answers D) Developing superior business processes
requires a cross-functional and cross-organizational perspective.
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