1) Electronic commerce refers to the use of information technology solutions to automate business transactions. correct answers True
2) The drive for efficiency has decreased the level of globalization in the world economy over the last twenty years. correct answers False
3) Some organization...
OMGT Exam True/False || 100% CORRECT ANSWERS.
1) Electronic commerce refers to the use of information technology solutions to automate
business transactions. correct answers True
2) The drive for efficiency has decreased the level of globalization in the world economy
over the last twenty years. correct answers False
3) Some organizations do not have an operations function. correct answers False
5) Most organizations cannot function as part of a larger supply chain. correct answers False
8) Information and materials are two examples of inputs to the transformation process.
correct answers True
9) The transformation process can be used to describe the production of ONLY intangible
services. correct answers False
11) In general, operations management activities are not information and decision intensive.
correct answers False
12) A second-tier supplier is upstream from a first-tier supplier in the supply chain. correct
answers True
14) Relationship Management is not the component of a supply chain that is the most
susceptible to breakdown. correct answers False
The Logistics function of a supply chain would include Marketing and Engineering as its key
inter-organizational participants. correct answers False
7) Productivity is measured as the ratio of inputs to outputs. correct answers False
4) Most people developing process maps for the first time fail to put in sufficient detail.
correct answers False
8) A laundry tracks clean linen output in pounds and their inputs of gas, water, electricity,
and labor. A productivity measure incorporating all of these inputs is a multifactor measure.
correct answers True
19) A business is defined by its structural and infrastructural elements. correct answers True
20) A mechanism that identifies a firm's targeted customers and sets time frames and
performance objectives for the business is called a mission statement. correct answers False
23) In general, core competencies make excellent strategies. correct answers True
25) Conformance quality addresses whether the product was made or the service performed
to specifications. correct answers True
, 26) If a logistics firm consistently makes deliveries within the agreed upon delivery window,
they are exhibiting delivery reliability. correct answers True
6) The supply chain is a network of manufacturers and service providers that work together to
convert and move goods from the raw materials stage to the end user. correct answers True
17) Money spent training an employee how to do the job mistake-free is an example of an
appraisal cost. correct answers False
18) In the Zero Defects view of the total cost of quality, the minimum value of the total cost
curve is closer to the y axis (the cost axis) than it is in the traditional view. correct answers
False
28) Volume flexibility is the term used to describe the ability of a producer to produce a
dazzling array of products or services. correct answers False
22) As long as each functional area in a company operates efficiently, their strategies can be
very different. correct answers False
35) The phrase "closing the loop" means that strengths and weaknesses, as well as core
competencies, are fed back into the mission statement. correct answers False
30) "I've never seen flavored marshmallows this size before!" Alice squealed as she emptied
the shelves at the local grocery store. The rest of the shoppers would have to make do with
the other seventy bags of miniature and standard-size marshmallows during this winter's hot
chocolate festival. For Alice, the jumbo size feature is an order winner. correct answers True
32) In the internally supportive stage of business strategy alignment, management merely
attempts to minimize negative potential in the operations and supply chain area. correct
answers True
33) You decide to open a bookstore with a wide selection, comfortable seating, and internal
coffee shop because it has worked very well for other bookstores you have visited. Your
strategy could be described as externally neutral. correct answers True
32) Takt time is the upper limit on the elapsed time between completions of successive items
on a production line. correct answers True
15) A customer service function at an insurance firm that handles claims based on the first
letter of the customer's last name is an example of applying group technology to a service
operation. correct answers False
16) A manufacturing process can be best at everything. correct answers False
18) Cycle time is not the sum of all of the task times. correct answers True
19) A job shop manufacturing process is better suited to make a variety of products than a
continuous flow process. correct answers True
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