ARC Specialist Exam Question Pool || very Flawless.
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AGENT RPT AGREEMENT 1
What is the MINIMUM time an agent is required to keep copies of each sales report and supporting documents submitted to the area bank?
A. 1 year from the date of submission
B. 2 years from the date of submission
C. 5 years from the date of submission
D. 7 years fro...
ARC Specialist Exam Question Pool || very Flawless.
AGENT RPT AGREEMENT 1
What is the MINIMUM time an agent is required to keep copies of each sales report and
supporting documents submitted to the area bank?
A. 1 year from the date of submission
B. 2 years from the date of submission
C. 5 years from the date of submission
D. 7 years from the date of submission Correct Answer: B
AGENT RPT AGREEMENT 2
By the terms of the Agent Reporting Agreement, a full service agency location must be all of the
following EXCEPT
A. open and freely accessible to the public.
B. held out to the public as an office for the sale of air transportation.
C. staffed by citizens or nationals of the U.S., or aliens authorized employment in the U.S.
D. open a minimum of forty (40) hours per week. Correct Answer: D
AGENT RPT AGREEMENT 3
What are the MINIMUM staffing requirements for each authorized agency location?
A. One part-time employee with 2 years experience in either selling general travel services to the
public or supervising a business offering such services.
B. One full-time Manager Qualifier
C. Two full-time employees with 2 years experience in either selling general travel services to
the public or supervising a business offering such services
D. One full-time employee with 5 years experience in either selling general travel services to the
public or supervising a business offering such services Correct Answer: B
AGENT RPT AGREEMENT 4
What is an authorized agency required to do when temporarily closing a location?
A. Store all ARC traffic documents off-site and send an inventory to ARC .
B. Suspend its bond or letter of credit for the duration of the temporary closure.
C. File a written request with ARC within ten (10) days of the temporary closure.
D. Return all ARC traffic documents together with a complete inventory to ARC Correct
Answer: C
AGENT RPT AGREEMENT 5
,An agent is required to do all of the following EXCEPT
A. maintain ethical standards of business at all times.
B. accept or receive service of summons or any other process on behalf of the carrier or ARC
C. identify any sales to itself and/or such other persons under common control with the Agent.
D. obtain specific permission of the carrier before using any credit card which is issued in the
name of the Agent for the purchase of air transportation for sale or resale to other persons.
Correct Answer: B
AGENT RPT AGREEMENT 6
All of the following will result in an Agent being subject to additional operating requirements
(i.e., increased bond, letter of credit or Cash Security Deposit, reduced ticket stock, discontinued
use of ETDN's) EXCEPT
A. two or more dishonored drafts with no immediate payment upon demand within any twelve
month period.
B. two or more late (i.e., beyond 24 hours after notice to the Agent from ARC) weekly sales
reports within any twelve month period.
C. three or more credit card chargebacks within any twelve month period, with no immediate
reimbursement (i.e., within 96 hours after notice to the Agent) to either ARC or the carrier.
D. where the Agent has been declared in default for financial or reporting irregularities and has
refused to surrender ARC traffic documents and airline identification plates but such declaration
is withdrawn prior to the Agent's termination. Correct Answer: C
AGENT RPT AGREEMENT 7
If no air transportation or ancillary service transactions were made during a 7-day period
(Monday through Sunday) ARC will
A. surrender all traffic documents to ARC.
B. provide ARC with a written report explaining why no sales were made during that week.
C. increase its bond or letter of credit.
D. automatically the Agent's IAR sales report on behalf of the Agent. Correct Answer: D
AGENT RPT AGREEMENT 8
An ARC Specialist should be aware that all of the following give the appearance that there may
be, or has been, fraudulent conduct within an agency EXCEPT
A. failure to include in a report all ARC traffic documents issued through the close of the sales
report period.
B. permitting blank, prevalidated, or partially written ARC traffic documents (paper format), or
ARC-issued numbers (electronic format) to be removed from the authorized agency location for
issuance elsewhere.
C. falsification of reports, traffic documents or other documents.
,D. issuing ARC traffic documents from the authorized location to which they were assigned.
Correct Answer: D
AGENT RPT AGREEMENT 9
The Agent decides to install a Satellite Ticket Printer (STP) at a client's office. Which of the
following services can be provided by the Agent at the STP location?
A. Ticket Delivery only
B. Ticket Sales only
C. Receiving Payment only
D. Both ticket delivery and sales Correct Answer: A
AGENT RPT AGREEMENT 10
By the terms of the Agent Reporting Agreement, disputes between the Agent and ARC shall be
resolved by the
A. Department of Transportation.
B. Travel Agent Arbiter.
C. Association of Retail Travel Agents.
D. American Society of Travel Agents. Correct Answer: B
AGENT RPT AGREEMENT 11
A carrier appointment may be terminated as between the Agent and any individual carrier
A. for cause only.
B. for a material breach of the ARA only.
C. at any time by notice in writing from one party to the other.
D. at any time as ARC so directs. Correct Answer: C
AGENT RPT AGREEMENT 12
Unless a carrier grants authority to the contrary, under the terms of the Agent Reporting
Agreement, a refund may be issued by an agent
A. only if sold by another agency and for which that other agency has issued an ARC traffic
document.
B. only if sold by that agent and for which that agent has issued an ARC traffic document.
C. only if returned by the ticket holder within thirty days of issuance by the agent.
D. only if returned by the ticket holder within forty-five days of issuance by the agent. Correct
Answer: B
AGENT RPT AGREEMENT 13
, According to Agent Reporting Agreement, what types of responsibilities are retained by the
home office of an agency?
A. No legal and financial responsibility for the administration, staff and maintenance of its
branch location(s).
B. No legal and financial responsibility for the liability and operational expense of its branch
location(s).
C. Limited legal and financial responsibility for the administration, staff, liability, maintenance,
and operational expense of its branch location(s)
D. Full legal and financial responsibility for the administration, staff, liability, maintenance, and
operational expense of its branch location(s). Correct Answer: D
AGENT RPT AGREEMENT 14
According to the Agent Reporting Agreement, what is the MINIMUM amount that NEW
agencies must post as a bond, letter of credit or Cash Security Deposit with ARC?
A. $ 10,000
B. $ 20,000
C. $ 70,000
D. $100,000 Correct Answer: B
AGENT RPT AGREEMENT 15
As a manager your boss expects you to:
A. Reflect and support company goals and objectives
B. Reflect and support company policies and procedures
C. Communicate the company's needs to employees
D. All of the Above Correct Answer: D
AGENT RPT AGREEMENT 16
What is the MAXIMUM allowable time for an Agent to notify ARC of a change in the
employment status of its qualifying CAS or ARC Specialist?
A. 15 days
B. 30 days
C. 45 days
D. 60 days Correct Answer: C
AGENT RPT AGREEMENT 17
The Agent is ineligible for retention on the ARC agency list if a breach of fiduciary duty
involving the use of funds of others is found by a court of competent jurisdiction to have been
committed by all of the following EXCEPT
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