The define phase of the DMAIC model serves which of the following two primary purposes - Correct Answer Defines the project management process and defines the problem or issues to be worked on
The project selection group (six sigma black belts, master black belts, and champions) should - Cor...
the define phase of the dmaic model serves which o
the project selection group six sigma black belts
process inputs are traditionally recognized as man
what are the types of benchmarking internal comp
Geschreven voor
CSSGB
CSSGB
Verkoper
Volgen
Victoria108
Ontvangen beoordelingen
Voorbeeld van de inhoud
Part II: CSSGB Exam Questions
Updated To Pass
The define phase of the DMAIC model serves which of the following two primary purposes - Correct
Answer Defines the project management process and defines the problem or issues to be worked on
The project selection group (six sigma black belts, master black belts, and champions) should - Correct
Answer establish a set of criteria for project selection
Process inputs are traditionally recognized as - Correct Answer man, materials, methods, Mother
Nature, management, measurement
What are the types of benchmarking? - Correct Answer internal, competitive, functional, collaborative
An exercise of going to your local McDonald's to understand how processes work would be an example
of which type of benchmarking? - Correct Answer functional
When planning to study a process or system, it is very important to first identify the - Correct Answer
boundaries
When we strive to understand the process and know that if one factor is changed or influenced in some
particular way, then something different might happen downstream in the process is commonly referred
to as - Correct Answer systems thinking
Stakeholders (ex. customers, suppliers, employees, investors) generally - Correct Answer have a vested
interest in the process and/or its products and outputs
Those who have responsibility for the execution and implementation of specific tasks or activities
undertaken are - Correct Answer process owners
, Those who have a vested interest in the process and/or its products or outputs are - Correct Answer
stakeholders
Methods used to identify internal and external customers: - Correct Answer brainstorming, SIPOC,
marketing analysis data, tracking a product to delivery
Which tool is used for gathering customer data? - Correct Answer Voice of the customer, surveys, QFD,
interviews, and focus groups
Statistically, what is the most valid procedure for collecting customer data? - Correct Answer randomly
selected large groups for interviews
QFD is also known as - Correct Answer house of quality
QFD is applied to improve - Correct Answer customer satisfaction at acceptable cost
A charter is a document stating the purposes of the project. Every charter should contain which points -
Correct Answer problem statement, purpose, benefits, scope, results
Effective project planning requires skills in which of the following areas? - Correct Answer information
processing, communication, resource negotiations, securing commitments, incremental planning,
ensuring measurable milestones, facilitating top management involvement.
A key aspect of measuring a project (project metrics) is to start - Correct Answer as early as possible in
tracking the data to benchmark the current state
Project planning tools are many. For a beginning project planning tool, start with - Correct Answer a
Microsoft Excel spreadsheet listing the projected dates of the project or brainstorm a flowchart
A project charter can take many formats but is usually limited to - Correct Answer one or two pages
serving as a quick top-level overview of the project
Voordelen van het kopen van samenvattingen bij Stuvia op een rij:
Verzekerd van kwaliteit door reviews
Stuvia-klanten hebben meer dan 700.000 samenvattingen beoordeeld. Zo weet je zeker dat je de beste documenten koopt!
Snel en makkelijk kopen
Je betaalt supersnel en eenmalig met iDeal, creditcard of Stuvia-tegoed voor de samenvatting. Zonder lidmaatschap.
Focus op de essentie
Samenvattingen worden geschreven voor en door anderen. Daarom zijn de samenvattingen altijd betrouwbaar en actueel. Zo kom je snel tot de kern!
Veelgestelde vragen
Wat krijg ik als ik dit document koop?
Je krijgt een PDF, die direct beschikbaar is na je aankoop. Het gekochte document is altijd, overal en oneindig toegankelijk via je profiel.
Tevredenheidsgarantie: hoe werkt dat?
Onze tevredenheidsgarantie zorgt ervoor dat je altijd een studiedocument vindt dat goed bij je past. Je vult een formulier in en onze klantenservice regelt de rest.
Van wie koop ik deze samenvatting?
Stuvia is een marktplaats, je koop dit document dus niet van ons, maar van verkoper Victoria108. Stuvia faciliteert de betaling aan de verkoper.
Zit ik meteen vast aan een abonnement?
Nee, je koopt alleen deze samenvatting voor €9,27. Je zit daarna nergens aan vast.
