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BSW 201 Exam Questions With 100% Verified Guaranteed Answers.

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goals of the helping process - correct answer resolve clients problems promote problem-solving skills 3 (or 4) phases of the helping process - correct answer exploration engangement assessment plann...

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  • 11 augustus 2024
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BSW 201 Exam

goals of the helping process - correct answer resolve clients problems

promote problem-solving skills



3 (or 4) phases of the helping process - correct answer exploration

engangement

assessment

planning



when exploring the clients' problems, elicit comprehensive data about... - correct answer
persons, problems, environmental factors, any factors that lead to referral



when establishing rapport with the client, one should... - correct answer
reduce level of threat, and enhance trust (by attending to relevant cultural factors, varying interviewing
techniques accordingly, be sensitive to diversity)



Ways to motivate the client - correct answer neutraliz enegative feelings

help them understand problems identifies by others

create an incentive to work on acknowledged problems

do not allow client to take passive role

acknowledge clients strengths



when identifying systems that play a large role in the challenges (when formulating a multi-dimensional
assessment of the problem), one should... - correct answer gather
comprehensive information to fully understand the problem

rapport helps clients be open,

first explore the emotional state and immediate concerns shown by client,

gradually broaden exploration by introducing relevant systems,

,indentify relevant resources that must be developed,

synthesize relevant information,

enhance validity by involving clients



social workers communication skills - correct answer facilitate relationship
building

enhance information sharing

establish rapport

understanding of the role of emotions in both the challenges and client capabilities

evaluate significance of the clients behavior, thought, emotions, etc.



when identifying relevant resources that must be tapped into or developed.... - correct answer
note clients' strengths

assist client to identify coping mechanisms



how to enhance validity by involving clients - correct answer get their views

share your impressions and allow clients to make judgements of them

when in agreement, show readiness to negotiate problem goals



goals are set to... - correct answer minimize challenges

alleviate problems

develop a working contract



a working contract is... - correct answer mutually negotiated,

formal agreement

specifies goals, roles, strategies, and responsibilities



when to make referrals - correct answer when client has multiple needs, when
client lacks knowledge of resources, when client lacks skills to reach out to resources

, client stages - correct answer pre-contemplation and contemplation



characteristics of the pre-contemplation stage - correct answer client not yet
considered problem perceived by others

no personal responsibility attached

feeling powerless



characteristics of the contemplation stage - correct answer client fully aware
of problem

client not fully aware of options for change, benefits for change, consequences for not changing



key issues to pay attention to during implementation and goal attainment - correct answer
enhance self efficacy

monitor progress

barriers to goal attainment

relational reactions

enhancing self awareness

use of self



to enhance ones self efficacy, one must... - correct answer believe that one
can successfully accomplish a task and perform behaviors associated with specified goals



when monitoring progress, one must... - correct answer evaluate effectiveness
of change strategies and interventions

guide client toward goal attainment

keep abreast of clients reactions to progress or lack thereof, concentrate on goal attainment



barriers to goal attainment - correct answer anxiety, uncertainty, fears, lack of
support, personality factors, problematic behaviors, organizational. agency barriers

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