The______________________ is responsible for monitoring and measuring production processes to
ensure that the products are manufactured to the customer's specifications - Quality Assurance
Department
What is the first pass yield if 100 parts enter a process, three are scrapped, ten are reworked,...
SACA Review
The______________________ is responsible for monitoring and measuring production processes to
ensure that the products are manufactured to the customer's specifications - Quality Assurance
Department
What is the first pass yield if 100 parts enter a process, three are scrapped, ten are reworked, and the
rest are good? - 87%
____________________ is a measurable goal that allows a company to determine if it is being
successful. - Performance Metric
What drives the wages decision metrics? - Value added per employee
The most basic________ metric is part produced per hour by a machine or employee. -
productivity
Machine utilization is a productivity metric used to measure the percentage of time a machine
_____________. - runs
_____________ is the measure of the amount of product produced compared to the amount that could
be produced. - Production efficiency
Overall performance objective are achieved by the actions of the company's__________. -
employees
______________ is directly related to productivity. - Efficiency
By dividing the number of parts produced by the number of hours worked, we can calculate
the_______________. - Labor productivity
,Returning rejected purchased parts is an example of a______________________ activity. - non-
value-added
_____________ is the visual system simplify scheduling and reduce inventory. - Kanban
Process cycle time is the time required to complete the production of_________. - one unit of
product
Customer lead time is the time between customer order and __________. - product delivery
Takt time is the rate at which each new finished product must be produced to meet
current_____________. - customer demand
________________ is the foundation of lean manufacturing. - Stable operations and
standardization
The goal of lean manufacturing is to provide the most value to customers by providing products that
have the lowest cost, shortest lead time, and the_______________. - Highest quality
The proper list order for 5s is what? - Sort, Straighten, Shine, Standardize, and Sustain
The_______________ is responsible for the plant's overall success and growth. - President
Manufacturers arrange machines and employees to make them a_____________ as possible. -
Productive
Take time is a German word meaning what? - Pulse
,_________________ is a process companies use to prevent material buildup at stations. - Line
balancing
_______________ are responsible for ensuring that quality products are produced. - All
employees
The 4 elements of the PDCA cycle are what? - Plan, Do, Check, and Act
The "5 Ways" method of questioning helps employees find the_____________ of a problem. -
Root cause
Total Quality Management (TQM) system has the following elements: - Customer Satisfaction,
Everyone's involvement, and Continuous improvement.
The definition of quality is what? - Produce traits that meets customer demands.
The 3 common types of cause and effect (C & E) diagrams are,_______________ - Dispersion,
Process, and The Cause enumeration
______________ best describes the actual cause of an issue, as opposed to the immediate obvious
cause of the symptom. - Root cause
It is a bad idea for a repair to take place without understanding what caused the malfunction, because
the_________________. - malfunction could happen again
(T/F) Speed in delivering products is NOT as important as the other critical success objectives for
manufacturers. - False
(T/F) The definition of quality is providing error-free goods and services that meet or exceed the
expectations of the customer. - True
, (T/F) To remain competitive, manufacturers must be low-cost producers. - True
Which critical success objective requires that the manufacturer adapt resources and processes to meet
changing demands? - Flexibility
Which critical success objective requires that the manufacturer perform satisfactorily over a defined
amount of time under specified conditions? - Reliability
The measure of the result of work or a process can be defined as________. - Performance Metric
Productivity is a measurement of the efficiency of_____________. - Production
Productivity is a relative measure. What does this mean? - It needs to be compared to something
else to have value.
The formula for productivity is the output of goods divided by what? - Input of factors of
production
Productivity can be calculated by____________ the number of parts produced by the time elapsed
during the production. - Dividing
Production efficiency is the standard produced parts divided by the actual produced parts. How is this
standard determined? - The standard is the calculated amount produced under ideal conditions
Which is NOT a reason for measuring machine utilization? - To identify ways to decrease
production
Complete the Value Added Per Employee formula: Number of products sold X price per unit ÷ by
__________. - Number of employees
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