OB Guzman Exam 1
Benefits of People-Centered Practices - People-centered practices are associated with significantly higher profits and lower employee
turnover.
Seven People-Centered Practices
1. Job Security: Ensures employee trust and reduces the fear of layoffs.
2. Careful Hiring: Focu...
- People-centered practices are associated with significantly higher profits and lower employee
turnover.
Seven People-Centered Practices
1. Job Security: Ensures employee trust and reduces the fear of layoffs.
2. Careful Hiring: Focuses on selecting individuals who fit well with the company culture.
3. Power to the People: Encourages decentralization and the establishment of self-managed teams.
4. Generous Pay for Performance: Rewards employees based on their performance.
5. Lots of Training: Provides ongoing development opportunities for employees.
6. Less Emphasis on Status: Fosters a collaborative "we" culture and reduces hierarchy.
7. Trust Building: Promotes openness by sharing critical information within the organization.
Importance of Job Security
- Job security eliminates fear of layoffs, leading to a more focused and motivated workforce.
Importance of Careful Hiring
- It emphasizes the need for employees to align with the company culture, enhancing workplace
harmony and productivity.
Emphasizing Power to the People
- Achieved through decentralization and empowering self-managed teams, allowing employees to take
charge of their work.
Importance of Less Emphasis on Status
- Helps build a collective identity and camaraderie among employees, fostering teamwork.
, Building Trust
- Trust can be built through transparent communication and sharing critical organizational information.
Organizational Behavior (OB)
- An interdisciplinary field focused on understanding and managing people at work, analyzing behavior
on three levels: individual, group, and organizational.
Three Basic Levels of Analysis in OB
1. Individual: Examining personal motivations and behaviors.
2. Group: Understanding dynamics within teams.
3. Organizational: Assessing broader cultural and structural influences.
Edward E. Lawler III
- Developed the "virtuous career spiral" model, illustrating how OB skills can lead individuals toward
career success.
The Human Relations Movement
- Highlights the importance of fostering good human relations to enhance worker productivity;
emphasizing that "a satisfied employee is a hardworking employee."
McGregor's Theory X and Theory Y
- Theory X: Assumes people dislike work, require close supervision, and prefer to be directed.
- Theory Y: Views work as a natural activity; people are capable of self-direction, commitment to
objectives, and possess intrinsic motivation and creativity.
The Deming Legacy
- Focuses on training in statistical process control, teamwork, and leadership, advocating for continuous
improvement and removal of barriers to quality.
Total Quality Management (TQM)
Voordelen van het kopen van samenvattingen bij Stuvia op een rij:
Verzekerd van kwaliteit door reviews
Stuvia-klanten hebben meer dan 700.000 samenvattingen beoordeeld. Zo weet je zeker dat je de beste documenten koopt!
Snel en makkelijk kopen
Je betaalt supersnel en eenmalig met iDeal, creditcard of Stuvia-tegoed voor de samenvatting. Zonder lidmaatschap.
Focus op de essentie
Samenvattingen worden geschreven voor en door anderen. Daarom zijn de samenvattingen altijd betrouwbaar en actueel. Zo kom je snel tot de kern!
Veelgestelde vragen
Wat krijg ik als ik dit document koop?
Je krijgt een PDF, die direct beschikbaar is na je aankoop. Het gekochte document is altijd, overal en oneindig toegankelijk via je profiel.
Tevredenheidsgarantie: hoe werkt dat?
Onze tevredenheidsgarantie zorgt ervoor dat je altijd een studiedocument vindt dat goed bij je past. Je vult een formulier in en onze klantenservice regelt de rest.
Van wie koop ik deze samenvatting?
Stuvia is een marktplaats, je koop dit document dus niet van ons, maar van verkoper CertifiedGrades. Stuvia faciliteert de betaling aan de verkoper.
Zit ik meteen vast aan een abonnement?
Nee, je koopt alleen deze samenvatting voor €9,66. Je zit daarna nergens aan vast.
