UWA MGMT1136 Management and Organisations Final Exam || with Complete Solutions.
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UWA MGMT1136 Management and Organisations
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UWA MGMT1136 Management And Organisations
Define Organisation correct answers a collection of people working together where the labour or tasks are divided to achieve a common purpose
What are Managers correct answers People in organisations who directly support & help activate the work efforts & performance accomplishments of others.
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UWA MGMT1136 Management and Organisations Final
Exam || with Complete Solutions.
Define Organisation correct answers a collection of people working together where the labour or
tasks are divided to achieve a common purpose
What are Managers correct answers People in organisations who directly support & help activate
the work efforts & performance accomplishments of others.
Characteristics of Bureaucratic Management correct answers Founded by Max Webber
-forms control using rules and sanctions
- clear division of labour
clear hierarchy of authority
-impersonality
-careers based on merit
Characteristics of Scientific Management correct answers -Develop a 'science' for every process
-Select workers with the right ability for each job
-Train Workers
Support workers with planned work
-Provide wage incentives
Characteristics of Classical Management correct answers -does not take into account employees
social needs or job satisfaction
-assumptions: people are rational and their jobs can be optimised
-Problems: dehumanising, not rational behaviour, power irregularities, loss of craft
Behavioural Approach to Management correct answers Hawthorne studies- assumes that when a
manager is paying attention to people/employees, productivity in the workplace occurs and more
work is done.
-Rejects the classical scientific management theory that workers do not always behave
The 5 layers of Maslows Hierarchy of Needs; correct answers Top to bottom;
- Self actualisation; self fulfilment
-Esteem Needs; from others
-Social needs; affection
Safety needs; security
physiological needs; food & water
The deficit Principle of Maslow's HRoN correct answers Satisfied need is not a motivation of
behaviour. People act to satisfy deprived needs, those a deficit exists
the Progression Principle of Maslwos HRoN correct answers a need (in the 5) at any level only
becomes activated once the next lower level need has been satisfied
, Mcgregors Theory correct answers Managers should give more attention to the social/ self needs
of people at work
Human Resource Management correct answers Suggests affective control comes from
individuals, not from authority control
Theory X and Theory Y correct answers X:
-dislikes work
-needs threats of punishment to work
-hates responsibility
-direction needed
Y:
- Doesn't mind work
-has more freedom
-opposite of X
Task Environment correct answers External environment that directly impacts the organisation
operations and performance
Internal Environment correct answers elements within the organisations boundaries
International Dimension correct answers The part of the external environment that represents
events originating in foreign countries as well as opportunities in other countries.
PESTEL Analysis correct answers The examination of political, economic, social, technological,
environmental, and legal factors and their implications for an organization.
Economic Dimension correct answers General environment representing the overseas economic
health of the country/ region in which it operates. e.g interest rates.
Organisational Culture correct answers The system of shared beliefs and values that develops
within an organisation and guides the behaviour of its members
Enthocentrism correct answers a cultural attitude marked by the tendency to regard one own
culture as superior to others.
Vales correct answers are broad reliefs about what is or is not appropriate behaviour
Ethics correct answers set of standards as to what is good or bad, or right or wrong in a persons
contact.
cultural relativism correct answers there is no one way to behave, ethical behaviour is
determined by its culture context
Universalism correct answers ethical standards apply across all cultures.
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