MGT 353 Exam 1 || Questions and 100% Accurate Answers.
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MGT 353
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MGT 353
What is human resource management? correct answers systematic study of the policies, practices, and systems that influence employee behavior
what is HR also known as? correct answers The people practice
What does HR determine? correct answers Who works there and how they work
Specific HR F...
MGT 353 Exam 1 || Questions and 100% Accurate Answers.
What is human resource management? correct answers systematic study of the policies,
practices, and systems that influence employee behavior
what is HR also known as? correct answers The people practice
What does HR determine? correct answers Who works there and how they work
Specific HR Functions within HRM correct answers Keep employees loyal, trained and well
compensated
With effective HRM companies tend to be what? correct answers more innovative, greater
productivity, develop a more favorable reputation within the community
What is a Stakeholder? correct answers the parties who are interested in the success or failure of
a company and are impacted by it
Why is HRM important for an organizations success? correct answers bc it directly determines
the knowledge and info skill set employees bring it, how motivated they are, and how much
effort they put into it
What are the two types of labor force? correct answers 1- Internal Labor Force
2- External Labor Force
Internal Labor Force is? correct answers organization's-workers which includes its employees
who have contracts to work at the organization
External Labor Force is? correct answers Individuals who are actively seeking employment
What are the Three Major Changes in the Labor Force? correct answers 1- Aging Workforce
2-Diverse Workforce
3-Skill Deficiencies of the Workforce
What is aging workforce? correct answers -55 years or older- the workers who have reached a
certain age (55 or beyond)
What are the HR Implications with an Aging workforce and how to handle them? correct
answers - spend more time planning retirement benefits, motivating
-rising cost of health care and benefits
- Managers will supervise employees older than themselves(hard to gain older persons respect)
-learning opportunities(diversity training, mentoring)for coping with conflicts
-attracting and retaining youth workers
What is Diverse Workforce? correct answers diversity within an organization
, What are the three types of Diverse workforce? correct answers 1-racial diversity
2-gender diversity
3-expanding into global markets
How should HR manage a good diverse workforce? correct answers fully utilize diverse sets of
talents and skills, Hr systems should be free of bias and comply with laws
What is Skill Deficiencies within the workforce? correct answers the gap between needed and
available skills- look for decision-makers, customer service, technical, verbal and interpersonal
skills
What are the HR Implications of a Skills Deficiency Workforce correct answers -companies look
for educational achievements(college etc)
-providing training for certain deficiencies
-team up with universities and schools(sponsor and attract)
Three trends in work organization to create HPWS? correct answers knowledge workers,
employee empowerment, teamwork
what are Knowledge workers? correct answers Employees whose contribution to the
organization is specialized knowledge of customers, processes, and profession
what is employee empowerment? correct answers Giving employees responsibility and authority
to make decisions regarding all aspects of their work
What is teamwork? correct answers the assignment of work to groups of employees with various
skills who interact to assemble a product or provide a service
What is a high performance work system? correct answers Organizations have the best fit
between their Social system(people and how they interact) and Technical system (work
processes and equipment)
Changes in HPWS? correct answers 1-Mergers-two companies becoming 1
2-acquisitions- one company buys another
3-Prevalant- Many Mergers and acquisitions fail (M&A)
what is diversity? correct answers the degree to which members are similar or different from
each other
Two types of diversity suggested by researchers? correct answers Surface Level- difference
between people that are visible(gender, race)
Deep Level- differences between people not visible (personality, belief)
Positive Outcomes of Diversity? correct answers information processing approach- broader
range of knowledge expertise and perspectives
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