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Organizational Behavior seeks to understand, explain, and improve employees attitudes and correct answers behaviors The resource-based view of organizations suggests that a resource is more valuable when it correct answers inimitable & rare method of experience correct answers holding to a be...

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MGMT 310 Ch 1-5 Study Guide || with 100% Errorless
Answers.
Organizational Behavior seeks to understand, explain, and improve employees attitudes and
correct answers behaviors

The resource-based view of organizations suggests that a resource is more valuable when it
correct answers inimitable & rare

method of experience correct answers holding to a belief because it is consistent with your
experience and observations

method of intuition correct answers holding to a belief because it "feels right" or appears self-
evident

method of authority correct answers accepting a belief because a trusted source has said it is so

method of science correct answers accepting a belief on the basis of scientific studies

The measure of how well an employee does his or her work tasks and responsibilities is known
as correct answers job performance

Individual characteristics that improve individual mechanisms, such as job satisfaction and
motivation, include which of the following? correct answers Personality, cultural values, and
ability

People within an organization create resources such as culture, teamwork, trust, and reputation.
correct answers These resources are referred to as socially complex resources

The organizational mechanism that reflects how units within an organization link to and
communicate with other units in an organization is called correct answers organizational
structure

Individual outcomes of interest to OB researchers include correct answers organizational
commitment & job performance

The theories and concepts in OB are derived from which of the following disciplines? correct
answers Social & Industrial psychology

Verbal and symbolic assertions that specify how and why variables are related and the conditions
in which they should or should not be related are referred to as correct answers Theory

The statement, " A change in X produces a change in Y" is an example of correct answers A
casual inference

, Group mechanisms include which of the following correct answers Leaderships styles and
behavior & team characteristics and diversity

Resources that are unique and impossible to copy correct answers Inimitable

The individual mechanism that deals with workers' psychological reactions to overtaxing job
demands correct answers stress

Argues that management decisions and organizational practices should be based on scientific
research and findings correct answers Evidence Based Management

The method that describes the creation and composition of teams correct answers team
characteristics & diversity

The premise that 12% or less of organizations will sustain and increase profitability by
emphasizing effective management practices is referred to as correct answers The rule of 1/8

Takes all the correlations found in studies of a particular relationship and calculates a weighted
average of them correct answers meta-analysis

Property Deviance correct answers behaviors that harm an organizations assets and possessions

Production Deviance correct answers behaviors that reduce the efficiency of work output

Political Deviance correct answers behaviors that intentionally disadvantage other individuals

Personal Agression correct answers hostile verbal and physical actions directed towards other
employees

Job Performance correct answers the value of the set of employee behaviors that contribute to
organizational goal accomplishment

Knowledge Workers correct answers Teachers, Lawyers, Accountants, people with jobs that
require them to engage in cognitive work and apply theoretical and analytical knowledge

Interpersonal Citizenship Behaviors correct answers Courtesy, sportsmanship, and helping

Service Work correct answers work that provides a service, Spa workers

360 Degree Feedback correct answers collecting performance information from anyone who
might have first hand knowledge about the employees performance behaviors [supervisors,
managers, coworkers, etc.]

Job Analysis correct answers 1. Generate a list of activities involved in the job
2. Have a subject-matter expert list each activity according to importance or frequency
3. Define task performance in terms of the activities that are important or frequently performed

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